301 status code means that the requested resource has been permanently moved to a new URL. All future requests should use the new address.
The browser will automatically redirect the user to the new address, and search engines will update their indexes.
200 status code is a standard successful HTTP server response. It means that the client’s request (e.g., from a browser) was successfully processed, and the server is delivering the requested data.
The user receives content without errors, and the page or application functions properly. If Code 200 is accompanied by data, the browser or program processes and displays it to the user.
GET / HTTP/1.1 Host: cxg.com Accept: */* User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])
<!doctype html> <html lang="en-US"> <head> <!-- // HTML Boilerplte v8.00 --> <meta charset="UTF-8" /> <meta http-equiv="x-ua-compatible" content="ie=edge"> <title>Customer Experience Agency & Consulting - CXG</title> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="shortcut icon" type="image/ico" href="https://www.cxg.com/wp-content/themes/cxg/favicon.ico"> <!-- // remove below link ifheader-secondary-nav google fonts are not used --> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <!-- // End - Google fonts --> <link rel="profile" href="http://gmpg.org/xfn/11" /> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <link rel="alternate" hreflang="en" href="https://www.cxg.com/" /> <link rel="alternate" hreflang="de" href="https://www.cxg.com/de/" /> <link rel="alternate" hreflang="it" href="https://www.cxg.com/it/" /> <link rel="alternate" hreflang="ja" href="https://www.cxg.com/ja/" /> <link rel="alternate" hreflang="ko" href="https://www.cxg.com/ko/" /> <link rel="alternate" hreflang="es" href="https://www.cxg.com/es/" /> <link rel="alternate" hreflang="x-default" href="https://www.cxg.com/" /> <!-- This site is optimized with the Yoast SEO Premium plugin v23.3 (Yoast SEO v25.0) - https://yoast.com/wordpress/plugins/seo/ --> <meta name="description" content="We are a leading customer experience agency, enhancing luxury brands through insights, training, and consulting." /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="website" /> <meta property="og:title" content="Home" /> <meta property="og:description" content="We are a leading customer experience agency, enhancing luxury brands through insights, training, and consulting." /> <meta property="og:url" content="https://www.cxg.com/" /> <meta property="og:site_name" content="CXG" /> <meta property="article:publisher" content="https://www.facebook.com/WeAreCXG" /> <meta property="article:modified_time" content="2025-04-09T06:20:43+00:00" /> <meta property="og:image" content="https://www.cxg.com/wp-content/uploads/2024/03/video-cover-cxg1.webp" /> <meta property="og:image:width" content="1080" /> <meta property="og:image:height" content="750" /> <meta property="og:image:type" content="image/webp" /> <meta name="twitter:card" content="summary_large_image" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.cxg.com/","url":"https://www.cxg.com/","name":"Customer Experience Agency & Consulting - CXG","isPartOf":{"@id":"https://www.cxg.com/#website"},"about":{"@id":"https://www.cxg.com/#organization"},"primaryImageOfPage":{"@id":"https://www.cxg.com/#primaryimage"},"image":{"@id":"https://www.cxg.com/#primaryimage"},"thumbnailUrl":"https://www.cxg.com/wp-content/uploads/2024/03/video-cover-cxg1.webp","datePublished":"2021-11-15T04:29:02+00:00","dateModified":"2025-04-09T06:20:43+00:00","description":"We are a leading customer experience agency, enhancing luxury brands through insights, training, and consulting.","breadcrumb":{"@id":"https://www.cxg.com/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://www.cxg.com/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.cxg.com/#primaryimage","url":"https://www.cxg.com/wp-content/uploads/2024/03/video-cover-cxg1.webp","contentUrl":"https://www.cxg.com/wp-content/uploads/2024/03/video-cover-cxg1.webp","width":1080,"height":750},{"@type":"BreadcrumbList","@id":"https://www.cxg.com/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home"}]},{"@type":"WebSite","@id":"https://www.cxg.com/#website","url":"https://www.cxg.com/","name":"CXG","description":"","publisher":{"@id":"https://www.cxg.com/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.cxg.com/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https://www.cxg.com/#organization","name":"CXG","url":"https://www.cxg.com/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https://www.cxg.com/#/schema/logo/image/","url":"https://www.cxg.com/wp-content/uploads/2022/01/email-logo-1.png","contentUrl":"https://www.cxg.com/wp-content/uploads/2022/01/email-logo-1.png","width":100,"height":39,"caption":"CXG"},"image":{"@id":"https://www.cxg.com/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/WeAreCXG","https://www.instagram.com/we.are.cxg/?hl=en"]}]}</script> <!-- / Yoast SEO Premium plugin. --> <link rel='dns-prefetch' href='//static.addtoany.com' /> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='cookie-law-info-css' href='https://www.cxg.com/wp-content/plugins/cookie-law-info/legacy/public/css/cookie-law-info-public.css?ver=3.2.6' type='text/css' media='all' /> <link rel='stylesheet' id='cookie-law-info-gdpr-css' href='https://www.cxg.com/wp-content/plugins/cookie-law-info/legacy/public/css/cookie-law-info-gdpr.css?ver=3.2.6' type='text/css' media='all' /> <link rel='stylesheet' id='ivory-search-styles-css' href='https://www.cxg.com/wp-content/plugins/add-search-to-menu/public/css/ivory-search.min.css?ver=5.5.7' type='text/css' media='all' /> <link rel='stylesheet' id='megamenu-css' href='https://www.cxg.com/wp-content/uploads/maxmegamenu/style_en.css?ver=4a8f6f' type='text/css' media='all' /> <link rel='stylesheet' id='dashicons-css' href='https://www.cxg.com/wp-includes/css/dashicons.min.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='wppopups-base-css' href='https://www.cxg.com/wp-content/plugins/wp-popups-lite/src/assets/css/wppopups-base.css?ver=2.2.0.2' type='text/css' media='all' /> <link rel='stylesheet' id='cms-navigation-style-base-css' href='https://www.cxg.com/wp-content/plugins/wpml-cms-nav/res/css/cms-navigation-base.css?ver=1.5.5' type='text/css' media='screen' /> <link rel='stylesheet' id='cms-navigation-style-css' href='https://www.cxg.com/wp-content/plugins/wpml-cms-nav/res/css/cms-navigation.css?ver=1.5.5' type='text/css' media='screen' /> <link rel='stylesheet' id='skeleton-style-css' href='https://www.cxg.com/wp-content/themes/cxg/style.css?v21745592800&ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='skeleton-module-css' href='https://www.cxg.com/wp-content/themes/cxg/new-module-styles.css?v21739802159&ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='slb_core-css' href='https://www.cxg.com/wp-content/plugins/simple-lightbox/client/css/app.css?ver=2.9.3' type='text/css' media='all' /> <link rel='stylesheet' id='addtoany-css' href='https://www.cxg.com/wp-content/plugins/add-to-any/addtoany.min.css?ver=1.16' type='text/css' media='all' /> <script type="text/javascript" id="wpml-cookie-js-extra"> /* <![CDATA[ */ var wpml_cookies = {"wp-wpml_current_language":{"value":"en","expires":1,"path":"\/"}}; var wpml_cookies = {"wp-wpml_current_language":{"value":"en","expires":1,"path":"\/"}}; /* ]]> */ </script> <script type="text/javascript" src="https://www.cxg.com/wp-content/plugins/sitepress-multilingual-cms/res/js/cookies/language-cookie.js?ver=473900" id="wpml-cookie-js" defer="defer" data-wp-strategy="defer"></script> <script type="text/javascript" src="https://www.cxg.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" id="addtoany-core-js-before"> /* <![CDATA[ */ window.a2a_config=window.a2a_config||{};a2a_config.callbacks=[];a2a_config.overlays=[];a2a_config.templates={}; /* ]]> */ </script> <script type="text/javascript" defer src="https://static.addtoany.com/menu/page.js" id="addtoany-core-js"></script> <script type="text/javascript" defer src="https://www.cxg.com/wp-content/plugins/add-to-any/addtoany.min.js?ver=1.1" id="addtoany-jquery-js"></script> <script type="text/javascript" id="cookie-law-info-js-extra"> /* <![CDATA[ */ var Cli_Data = {"nn_cookie_ids":[],"cookielist":[],"non_necessary_cookies":[],"ccpaEnabled":"","ccpaRegionBased":"","ccpaBarEnabled":"","strictlyEnabled":["necessary","obligatoire"],"ccpaType":"gdpr","js_blocking":"1","custom_integration":"","triggerDomRefresh":"","secure_cookies":""}; var cli_cookiebar_settings = {"animate_speed_hide":"500","animate_speed_show":"500","background":"#FFF","border":"#b1a6a6c2","border_on":"","button_1_button_colour":"#003c4c","button_1_button_hover":"#00303d","button_1_link_colour":"#fff","button_1_as_button":"1","button_1_new_win":"","button_2_button_colour":"#333","button_2_button_hover":"#292929","button_2_link_colour":"#444","button_2_as_button":"","button_2_hidebar":"","button_3_button_colour":"#dedfe0","button_3_button_hover":"#b2b2b3","button_3_link_colour":"#333333","button_3_as_button":"1","button_3_new_win":"","button_4_button_colour":"#dedfe0","button_4_button_hover":"#b2b2b3","button_4_link_colour":"#333333","button_4_as_button":"1","button_7_button_colour":"#003c4c","button_7_button_hover":"#00303d","button_7_link_colour":"#fff","button_7_as_button":"1","button_7_new_win":"","font_family":"inherit","header_fix":"","notify_animate_hide":"1","notify_animate_show":"","notify_div_id":"#cookie-law-info-bar","notify_position_horizontal":"right","notify_position_vertical":"bottom","scroll_close":"","scroll_close_reload":"","accept_close_reload":"","reject_close_reload":"","showagain_tab":"","showagain_background":"#fff","showagain_border":"#000","showagain_div_id":"#cookie-law-info-again","showagain_x_position":"100px","text":"#003c4c","show_once_yn":"","show_once":"10000","logging_on":"","as_popup":"","popup_overlay":"1","bar_heading_text":"","cookie_bar_as":"banner","popup_showagain_position":"bottom-right","widget_position":"left"}; var log_object = {"ajax_url":"https:\/\/www.cxg.com\/wp-admin\/admin-ajax.php"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.cxg.com/wp-content/plugins/cookie-law-info/legacy/public/js/cookie-law-info-public.js?ver=3.2.6" id="cookie-law-info-js"></script> <script type="text/javascript" src="https://www.cxg.com/wp-content/themes/cxg/js/vendor/modernizr-3.6.0.min.js?ver=6.7.2" id="modernizr-js"></script> <meta name="generator" content="WPML ver:4.7.3 stt:1,4,3,27,28,29,42,2;" /> <link rel='canonical' href='https://www.cxg.com/' /> <style type="text/css" id="spu-css-3598" class="spu-css"> #spu-bg-3598 { background-color: rgba(0, 0, 0, 0.6); } #spu-3598 .spu-close { font-size: 40px; color: rgb(0, 0, 0); text-shadow: 0 1px 0 #000; } #spu-3598 .spu-close:hover { color: #000; } #spu-3598 { background-color: rgb(208, 207, 205); max-width: 50%; border-radius: 0px; height: auto; box-shadow: 0px 0px 0px 0px #ccc; } #spu-3598 .spu-container { padding: 60px; height: calc(100% - 0px); } </style> <style type="text/css">/** Mega Menu CSS: fs **/</style> <style type="text/css"> </style> <!-- Specific page tracking code --> <!-- HEAD TRACKING CODE STARTS HERE --> <!-- Global site tag (gtag.js) - Google Analytics --> <script async src=https://www.googletagmanager.com/gtag/js?id=G-3HSWP4NVJY></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-3HSWP4NVJY'); </script> <!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-219686780-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-219686780-1'); </script> <!-- // Hotjar Tracking Code --> <script> (function(h,o,t,j,a,r){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:2868812,hjsv:6}; a=o.getElementsByTagName('head')[0]; r=o.createElement('script');r.async=1; r.src=t+h._hjSettings.hjid+j+h._hjSettings.hjsv; a.appendChild(r); })(window,document,'https://static.hotjar.com/c/hotjar-','.js?sv='); </script> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-W89WWN6');</script> <!-- End Google Tag Manager --> <!-- Start of HubSpot Embed Code --> <script type="text/javascript" id="hs-script-loader" async defer src="//js-eu1.hs-scripts.com/26784800.js"></script> <!-- End of HubSpot Embed Code --> </head> <body class="home page-template-default page page-id-5 wp-embed-responsive site-wrapper cxg mega-menu-header-menu page-home"> <header class="site-header clearfix" role="banner"> <div class="container d-flex align-items-center"> <div class="header-logo pe-md-5"> <a href="https://www.cxg.com" class="" title="CXG" aria-label="Go to Home" aria-current="page"> <span></span> <svg viewBox="0 0 143 51" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="logo-path" d="M66.2921 31.1278L49.5781 47.9961L50.8144 49.2434L67.5284 32.3752L66.2921 31.1278Z" fill="white"/> <path class="logo-path" d="M66.3442 23.6223L45.8828 44.2695L47.1189 45.5169L67.5803 24.8696L66.3442 23.6223Z" fill="white"/> <path class="logo-path" d="M88.0479 1.75728L71.3281 18.6289L72.5642 19.8763L89.284 3.00463L88.0479 1.75728Z" fill="white"/> <path class="logo-path" d="M91.7366 5.48453L71.25 26.1572L72.4861 27.4046L92.9727 6.73188L91.7366 5.48453Z" fill="white"/> <path class="logo-path" d="M76.24 27.4206L75.0039 28.668L91.7179 45.5338L92.954 44.2865L76.24 27.4206Z" fill="white"/> <path class="logo-path" d="M68.8025 27.362L67.5664 28.6094L88.0277 49.2566L89.2638 48.0093L68.8025 27.362Z" fill="white"/> <path class="logo-path" d="M47.1385 5.46749L45.9023 6.71484L62.6221 23.5865L63.8582 22.3391L47.1385 5.46749Z" fill="white"/> <path class="logo-path" d="M50.826 1.74093L49.5898 2.98828L70.0764 23.661L71.3125 22.4136L50.826 1.74093Z" fill="white"/> <path class="logo-path" d="M25.2444 49.2109C12.289 49.2109 1.74815 38.5744 1.74815 25.5012C1.74815 12.428 12.289 1.79138 25.2444 1.79138C31.5203 1.79138 37.4215 4.25743 41.8584 8.73626L43.0941 7.48932C38.3264 2.67831 31.9873 0.0273438 25.2428 0.0273438C11.3241 0.0273437 0 11.4543 0 25.5012C0 39.548 11.3241 50.975 25.2444 50.975C32.023 50.975 38.4286 48.2586 43.1541 43.4525L41.9184 42.2055C37.5205 46.6811 31.556 49.2109 25.2444 49.2109Z" fill="white"/> <path class="logo-path" d="M25.2453 7.05928C30.1428 7.05928 34.771 9.03277 38.1684 12.4627L39.4041 11.2157C35.6824 7.45856 30.6131 5.29688 25.2453 5.29688C14.2051 5.29688 5.22266 14.3609 5.22266 25.5015C5.22266 36.6421 14.2051 45.7045 25.2453 45.7045C30.6958 45.7045 35.7732 43.4659 39.456 39.7283L38.2203 38.4814C34.8586 41.8966 30.2222 43.9404 25.2453 43.9404C15.1683 43.9404 6.97081 35.6684 6.97081 25.5015C6.97081 15.3345 15.1683 7.05928 25.2453 7.05928Z" fill="white"/> <path class="logo-path" d="M117.738 7.02966C122.598 7.02966 127.256 9.00643 130.666 12.42L131.902 11.173C128.165 7.43222 123.064 5.26562 117.738 5.26562C106.667 5.26562 97.6602 14.3542 97.6602 25.5259C97.6602 36.6976 106.667 45.7861 117.738 45.7861C128.809 45.7861 137.816 36.709 137.816 25.5373V24.6439H119.577V26.4079H136.045C135.588 36.1985 127.551 44.0221 117.738 44.0221C107.63 44.0221 99.4083 35.7255 99.4083 25.5259C99.4083 15.3262 107.63 7.02966 117.738 7.02966Z" fill="white"/> <path class="logo-path" d="M142.997 26.3198L142.991 24.6409L141.243 24.6507L141.251 26.3395V26.3689C141.03 32.548 138.471 38.3163 134.044 42.6102C129.638 46.8845 123.855 49.2343 117.743 49.2343C117.698 49.2343 117.651 49.2343 117.605 49.2343C111.651 49.2 105.951 46.855 101.556 42.6315C97.1595 38.4046 94.5664 32.7754 94.2551 26.7797C93.9129 20.1899 96.1946 13.9339 100.678 9.16547C105.166 4.39373 111.226 1.76567 117.743 1.76567C123.761 1.76567 129.486 4.05663 133.864 8.21799L133.867 8.21308C134.033 8.37018 134.197 8.52891 134.359 8.69091L135.596 7.44234C133.541 5.37557 131.198 3.70808 128.657 2.47914V2.49551C125.287 0.862382 121.57 0 117.743 0C110.743 0 104.232 2.82279 99.4103 7.94962C94.5924 13.0732 92.142 19.7922 92.5085 26.8713C92.8426 33.3187 95.6286 39.3701 100.349 43.9078C105.068 48.4439 111.192 50.9624 117.594 50.9984C117.644 50.9984 117.693 50.9984 117.742 50.9984C124.306 50.9984 130.52 48.475 135.254 43.8817C140.009 39.2687 142.759 33.0716 142.996 26.4327C142.999 26.3886 142.999 26.346 142.997 26.3198Z" fill="white"/> </svg> </a> </div> <div class="newNav"> <div id="mega-menu-wrap-header-menu" class="mega-menu-wrap"><div class="mega-menu-toggle"><div class="mega-toggle-blocks-left"></div><div class="mega-toggle-blocks-center"></div><div class="mega-toggle-blocks-right"><div class='mega-toggle-block mega-menu-toggle-animated-block mega-toggle-block-0' id='mega-toggle-block-0'><button aria-label="Toggle Menu" class="mega-toggle-animated mega-toggle-animated-slider" type="button" aria-expanded="false"> <span class="mega-toggle-animated-box"> <span class="mega-toggle-animated-inner"></span> </span> </button></div></div></div><ul id="mega-menu-header-menu" class="mega-menu max-mega-menu mega-menu-horizontal mega-no-js" data-event="hover_intent" data-effect="fade_up" data-effect-speed="200" data-effect-mobile="slide_right" data-effect-speed-mobile="200" data-panel-width=".site-header" data-panel-inner-width=".container" data-mobile-force-width="body" data-second-click="go" data-document-click="collapse" data-vertical-behaviour="standard" data-breakpoint="1199" data-unbind="true" data-mobile-state="collapse_all" data-mobile-direction="vertical" data-hover-intent-timeout="300" data-hover-intent-interval="100"><li class='mega-megamenu mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-menu-item-4390 megamenu' id='mega-menu-item-4390'><a class="mega-menu-link" href="#" aria-expanded="false" tabindex="0">Capabilities<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-4390-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-4390-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-16177 menu-subheading' id='mega-menu-item-16177'><a class="mega-menu-link" href="#">Strategy & Transformation<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18032' id='mega-menu-item-18032'><a class="mega-menu-link" href="https://www.cxg.com/capability/signature-experience-design/" data-wpel-link="internal">Signature Experience Design</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16176' id='mega-menu-item-16176'><a class="mega-menu-link" href="https://www.cxg.com/capability/cx-consulting-and-transformation/" data-wpel-link="internal">Customer Experience Strategy</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-21053' id='mega-menu-item-21053'><a class="mega-menu-link" href="https://www.cxg.com/capability/cx-ecosystem-assessment/" data-wpel-link="internal">CX Ecosystem Assessment</a></li> </ul> </li><li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-16178 menu-subheading' id='mega-menu-item-16178'><a class="mega-menu-link" href="#">Customer & CX<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16179' id='mega-menu-item-16179'><a class="mega-menu-link" href="https://www.cxg.com/capability/voice-of-the-customer-program-design/" data-wpel-link="internal">VoC Program Design</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16181' id='mega-menu-item-16181'><a class="mega-menu-link" href="https://www.cxg.com/capability/voice-of-the-customer/" data-wpel-link="internal">Voice of the Customer (VoC)</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16182' id='mega-menu-item-16182'><a class="mega-menu-link" href="https://www.cxg.com/capability/customer-experience-evaluation-cxe/" data-wpel-link="internal">Customer Experience Evaluation (CXE)</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18169' id='mega-menu-item-18169'><a class="mega-menu-link" href="https://www.cxg.com/capability/nps-pulse/" data-wpel-link="internal">NPS Pulse</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16184' id='mega-menu-item-16184'><a class="mega-menu-link" href="https://www.cxg.com/capability/understanding-customers/" data-wpel-link="internal">Understanding Customers</a></li> </ul> </li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-4390-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-18469 menu-subheading' id='mega-menu-item-18469'><a class="mega-menu-link" href="#">People & EX<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18471' id='mega-menu-item-18471'><a class="mega-menu-link" href="https://www.cxg.com/capability/voice-of-the-team-vot/" data-wpel-link="internal">Voice of the Team (VoT)</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-campaign mega-menu-item-18895' id='mega-menu-item-18895'><a class="mega-menu-link" href="https://www.cxg.com/campaign/retail-talent-scouting/" data-wpel-link="internal">Retail Talent Scouting</a></li> </ul> </li><li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-16185 menu-subheading' id='mega-menu-item-16185'><a class="mega-menu-link" href="#">Training, Workshops & Coaching<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16188' id='mega-menu-item-16188'><a class="mega-menu-link" href="https://www.cxg.com/capability/luxury-retail-training-and-workshops/" data-wpel-link="internal">Bespoke Training and Workshops</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16189' id='mega-menu-item-16189'><a class="mega-menu-link" href="https://www.cxg.com/capability/trainings-learn-and-inspire/" data-wpel-link="internal">Training: Learn & Inspire</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16190' id='mega-menu-item-16190'><a class="mega-menu-link" href="https://www.cxg.com/capability/workshops-activate-ignite/" data-wpel-link="internal">Workshops: Activate & Ignite</a></li> </ul> </li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-4390-0-2'> <ul class="mega-sub-menu"> <li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-16187 menu-subheading' id='mega-menu-item-16187'><a class="mega-menu-link" href="#">Omnichannel Retail Performance<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16195' id='mega-menu-item-16195'><a class="mega-menu-link" href="https://www.cxg.com/capability/store-concept-optimization/" data-wpel-link="internal">Store Concept Optimization</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-22322' id='mega-menu-item-22322'><a class="mega-menu-link" href="https://www.cxg.com/capability/retail-assessments/" data-wpel-link="internal">Retail Assessments</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18034' id='mega-menu-item-18034'><a class="mega-menu-link" href="https://www.cxg.com/capability/online-brand-experience/" data-wpel-link="internal">Online Brand Experience</a></li> </ul> </li><li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-18035 menu-subheading' id='mega-menu-item-18035'><a class="mega-menu-link" href="#">Data & Benchmarks<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18036' id='mega-menu-item-18036'><a class="mega-menu-link" href="https://www.cxg.com/capability/cx-competitor-benchmark/" data-wpel-link="internal">CX Competitor Benchmark</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-19592' id='mega-menu-item-19592'><a class="mega-menu-link" href="https://www.cxg.com/capability/price-intelligence/" data-wpel-link="internal">Price Intelligence</a></li> </ul> </li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-menu-item-3993' id='mega-menu-item-3993'><a class="mega-menu-link" href="#" aria-expanded="false" tabindex="0">Insights<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-3993-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-3993-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-taxonomy mega-menu-item-object-insight-category mega-menu-item-3994' id='mega-menu-item-3994'><a class="mega-menu-link" href="https://www.cxg.com/insight-category/this-week-in-luxury/" data-wpel-link="internal">This Week in Luxury</a></li><li class='mega-menu-item mega-menu-item-type-taxonomy mega-menu-item-object-insight-category mega-menu-item-3995' id='mega-menu-item-3995'><a class="mega-menu-link" href="https://www.cxg.com/insight-category/thoughts-and-perspectives/" data-wpel-link="internal">Thoughts and Perspectives</a></li><li class='mega-menu-item mega-menu-item-type-taxonomy mega-menu-item-object-insight-category mega-menu-item-3996' id='mega-menu-item-3996'><a class="mega-menu-link" href="https://www.cxg.com/insight-category/reports/" data-wpel-link="internal">Reports</a></li><li class='mega-menu-item mega-menu-item-type-taxonomy mega-menu-item-object-insight-category mega-menu-item-4680' id='mega-menu-item-4680'><a class="mega-menu-link" href="https://www.cxg.com/insight-category/case-studies/" data-wpel-link="internal">Case Studies</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-12' id='mega-menu-item-12'><a class="mega-menu-link" href="https://www.cxg.com/insights/" data-wpel-link="internal">All Insights</a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-menu-item-1010' id='mega-menu-item-1010'><a class="mega-menu-link" href="#" aria-expanded="false" tabindex="0">Communities<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-1010-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-1010-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-description mega-menu-item-7675' id='mega-menu-item-7675'><a class="mega-menu-link" href="https://www.cxg.com/cx-evaluators/" data-wpel-link="internal"><span class="mega-description-group"><span class="mega-menu-title">Evaluator Community</span><span class="mega-menu-description">Global community of 85,000+ luxury CX Evaluators, transforming the customer experience for luxury brands. Join today.</span></span></a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-1010-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-description mega-menu-item-7676' id='mega-menu-item-7676'><a class="mega-menu-link" href="https://www.cxg.com/learning-consultants/" data-wpel-link="internal"><span class="mega-description-group"><span class="mega-menu-title">Learning Consultants</span><span class="mega-menu-description">A global network of learning experts in retail, development, design, and coaching, collaborating with luxury retail clients worldwide. Join today.</span></span></a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-14' id='mega-menu-item-14'><a class="mega-menu-link" href="https://www.cxg.com/careers/" tabindex="0" data-wpel-link="internal">Careers</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-16' id='mega-menu-item-16'><a class="mega-menu-link" href="https://www.cxg.com/about/" tabindex="0" data-wpel-link="internal">About</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-13' id='mega-menu-item-13'><a class="mega-menu-link" href="https://www.cxg.com/contact/" tabindex="0" data-wpel-link="internal">Contact</a></li><li class='mega-d-md-none mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-1794 d-md-none' id='mega-menu-item-1794'><a class="mega-menu-link" href="https://www.cxg.com/cx-evaluators/" tabindex="0" data-wpel-link="internal">Become an evaluator</a></li><li class='mega-d-xl-none mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-1947 d-xl-none' id='mega-menu-item-1947'><a target="_blank" class="mega-menu-link" href="https://www.albatrossonline.com/document.asp?alias=letter" tabindex="0" data-wpel-link="external" rel="nofollow noreferrer">Evaluator Login</a></li></ul><button class='mega-close' aria-label='Close'></button></div> </div> <nav class="header-nav d-none d-xl-block" role="navigation" aria-label="primary navigation"> <button class="header-nav-close" aria-label="close primary navigation" aria-haspopup="true" aria-expanded="true" aria-controls="siteMenu"><i class="i-font-before i-close"></i></button> </nav> <!-- .header-nav --> <ul class="header-secondary-nav"> <li class="search_icon"> <span aria-label="Search Icon Link" class="sicon"><svg width="20" height="20" class="search-icon" role="img" viewBox="2 9 20 5" focusable="false" aria-label="Search"> <path class="search-icon-path" d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"></path></svg></span> </li> <li class="login-dropdown-trigger d-none d-md-block"> <a href="https://live.cxg.com/auth/index.asp#login" class="login-link" data-wpel-link="external" rel="nofollow noreferrer">Evaluator Login <svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_875_2824)"> <path d="M7.96484 8.5C9.34556 8.5 10.4648 7.38071 10.4648 6C10.4648 4.61929 9.34556 3.5 7.96484 3.5C6.58413 3.5 5.46484 4.61929 5.46484 6C5.46484 7.38071 6.58413 8.5 7.96484 8.5Z" stroke="#003C4C" stroke-linecap="round" stroke-linejoin="round"/> <path d="M3.69531 12.3996C4.14155 11.6671 4.76872 11.0618 5.51652 10.6417C6.26432 10.2216 7.10761 10.001 7.96531 10.001C8.82302 10.001 9.66631 10.2216 10.4141 10.6417C11.1619 11.0618 11.7891 11.6671 12.2353 12.3996" stroke="#003C4C" stroke-linecap="round" stroke-linejoin="round"/> <path d="M7.96484 14C11.5547 14 14.4648 11.0899 14.4648 7.5C14.4648 3.91015 11.5547 1 7.96484 1C4.37499 1 1.46484 3.91015 1.46484 7.5C1.46484 11.0899 4.37499 14 7.96484 14Z" stroke="#003C4C" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_875_2824"> <rect width="14" height="14" fill="white" transform="translate(0.964844 0.5)"/> </clipPath> </defs> </svg> </a> </li> <li class="cxglang_dropdown"> <span aria-label="Language Dropdown Link" class="licon" > English</span> <ul class="sub-menu cxglang_box"> <li><a href="https://www.cxg.com/" data-wpel-link="internal">Global (English)</a></li> <li><a href="https://www.wearecxg.cn/" target="_blank" data-wpel-link="external" rel="nofollow noreferrer">China (中文) <i class="fa fa-external-link"></i></a></li> <li><a href="https://www.cxg.com/it/" data-wpel-link="internal">Italy (Italiano)</a></li> <li><a href="https://www.cxg.com/ja/" data-wpel-link="internal">Japan (日本語)</a></li> <li><a href="https://www.cxg.com/es/" data-wpel-link="internal">Spain (Español)</a></li> <li><a href="https://www.cxg.com/ko/" data-wpel-link="internal">Korea (한국어)</a></li> <li><a href="https://www.cxg.com/de/" data-wpel-link="internal">Germany (Deutsch)</a></li> <!-- <li><a href="https://www.cxg.com/fr/" data-wpel-link="internal">Français</a></li> --> </ul> </li> </ul> <!-- .header-secondary-nav --> </div> <!-- .container-fluid --> <!-- Header Search Start --> <div class="search_box_container"> <div class="container search_box_content"> <style type="text/css" media="screen"> #is-ajax-search-result-3362 .is-highlight { background-color: #FFFFB9 !important;} #is-ajax-search-result-3362 .meta .is-highlight { background-color: transparent !important;} </style> <form data-min-no-for-search=1 data-result-box-max-height=400 data-form-id=3362 class="is-search-form is-disable-submit is-form-style is-form-style-3 is-form-id-3362 is-ajax-search" action="https://www.cxg.com/" method="get" role="search" ><label for="is-search-input-3362"><span class="is-screen-reader-text">Search for:</span><input type="search" id="is-search-input-3362" name="s" value="" class="is-search-input" placeholder="Type to search..." autocomplete=off /><span class="is-loader-image" style="display: none;background-image:url(https://www.cxg.com/wp-content/plugins/add-search-to-menu/public/images/spinner.gif);" ></span></label><button type="submit" class="is-search-submit"><span class="is-screen-reader-text">Search Button</span><span class="is-search-icon"><svg focusable="false" aria-label="Search" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" width="24px"><path d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"></path></svg></span></button><input type="hidden" name="id" value="3362" /></form> <span aria-label="Close Icon Link" class="cicon">×</span> </div> </div> </header> <!-- .site-header --> <nav class="header-nav d-xl-none" role="navigation" aria-label="primary navigation"> <button class="header-nav-close" aria-label="close primary navigation" aria-haspopup="true" aria-expanded="true" aria-controls="siteMenu"><i class="i-font-before i-close"></i></button> <div id="mega-menu-wrap-header-menu" class="mega-menu-wrap"><div class="mega-menu-toggle"><div class="mega-toggle-blocks-left"></div><div class="mega-toggle-blocks-center"></div><div class="mega-toggle-blocks-right"><div class='mega-toggle-block mega-menu-toggle-animated-block mega-toggle-block-0' id='mega-toggle-block-0'><button aria-label="Toggle Menu" class="mega-toggle-animated mega-toggle-animated-slider" type="button" aria-expanded="false"> <span class="mega-toggle-animated-box"> <span class="mega-toggle-animated-inner"></span> </span> </button></div></div></div><ul id="mega-menu-header-menu" class="mega-menu max-mega-menu mega-menu-horizontal mega-no-js" data-event="hover_intent" data-effect="fade_up" data-effect-speed="200" data-effect-mobile="slide_right" data-effect-speed-mobile="200" data-panel-width=".site-header" data-panel-inner-width=".container" data-mobile-force-width="body" data-second-click="go" data-document-click="collapse" data-vertical-behaviour="standard" data-breakpoint="1199" data-unbind="true" data-mobile-state="collapse_all" data-mobile-direction="vertical" data-hover-intent-timeout="300" data-hover-intent-interval="100"><li class='mega-megamenu mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-menu-item-4390 megamenu' id='mega-menu-item-4390'><a class="mega-menu-link" href="#" aria-expanded="false" tabindex="0">Capabilities<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-4390-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-4390-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-16177 menu-subheading' id='mega-menu-item-16177'><a class="mega-menu-link" href="#">Strategy & Transformation<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18032' id='mega-menu-item-18032'><a class="mega-menu-link" href="https://www.cxg.com/capability/signature-experience-design/" data-wpel-link="internal">Signature Experience Design</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16176' id='mega-menu-item-16176'><a class="mega-menu-link" href="https://www.cxg.com/capability/cx-consulting-and-transformation/" data-wpel-link="internal">Customer Experience Strategy</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-21053' id='mega-menu-item-21053'><a class="mega-menu-link" href="https://www.cxg.com/capability/cx-ecosystem-assessment/" data-wpel-link="internal">CX Ecosystem Assessment</a></li> </ul> </li><li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-16178 menu-subheading' id='mega-menu-item-16178'><a class="mega-menu-link" href="#">Customer & CX<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16179' id='mega-menu-item-16179'><a class="mega-menu-link" href="https://www.cxg.com/capability/voice-of-the-customer-program-design/" data-wpel-link="internal">VoC Program Design</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16181' id='mega-menu-item-16181'><a class="mega-menu-link" href="https://www.cxg.com/capability/voice-of-the-customer/" data-wpel-link="internal">Voice of the Customer (VoC)</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16182' id='mega-menu-item-16182'><a class="mega-menu-link" href="https://www.cxg.com/capability/customer-experience-evaluation-cxe/" data-wpel-link="internal">Customer Experience Evaluation (CXE)</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18169' id='mega-menu-item-18169'><a class="mega-menu-link" href="https://www.cxg.com/capability/nps-pulse/" data-wpel-link="internal">NPS Pulse</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16184' id='mega-menu-item-16184'><a class="mega-menu-link" href="https://www.cxg.com/capability/understanding-customers/" data-wpel-link="internal">Understanding Customers</a></li> </ul> </li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-4390-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-18469 menu-subheading' id='mega-menu-item-18469'><a class="mega-menu-link" href="#">People & EX<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18471' id='mega-menu-item-18471'><a class="mega-menu-link" href="https://www.cxg.com/capability/voice-of-the-team-vot/" data-wpel-link="internal">Voice of the Team (VoT)</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-campaign mega-menu-item-18895' id='mega-menu-item-18895'><a class="mega-menu-link" href="https://www.cxg.com/campaign/retail-talent-scouting/" data-wpel-link="internal">Retail Talent Scouting</a></li> </ul> </li><li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-16185 menu-subheading' id='mega-menu-item-16185'><a class="mega-menu-link" href="#">Training, Workshops & Coaching<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16188' id='mega-menu-item-16188'><a class="mega-menu-link" href="https://www.cxg.com/capability/luxury-retail-training-and-workshops/" data-wpel-link="internal">Bespoke Training and Workshops</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16189' id='mega-menu-item-16189'><a class="mega-menu-link" href="https://www.cxg.com/capability/trainings-learn-and-inspire/" data-wpel-link="internal">Training: Learn & Inspire</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16190' id='mega-menu-item-16190'><a class="mega-menu-link" href="https://www.cxg.com/capability/workshops-activate-ignite/" data-wpel-link="internal">Workshops: Activate & Ignite</a></li> </ul> </li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-4390-0-2'> <ul class="mega-sub-menu"> <li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-16187 menu-subheading' id='mega-menu-item-16187'><a class="mega-menu-link" href="#">Omnichannel Retail Performance<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-16195' id='mega-menu-item-16195'><a class="mega-menu-link" href="https://www.cxg.com/capability/store-concept-optimization/" data-wpel-link="internal">Store Concept Optimization</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-22322' id='mega-menu-item-22322'><a class="mega-menu-link" href="https://www.cxg.com/capability/retail-assessments/" data-wpel-link="internal">Retail Assessments</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18034' id='mega-menu-item-18034'><a class="mega-menu-link" href="https://www.cxg.com/capability/online-brand-experience/" data-wpel-link="internal">Online Brand Experience</a></li> </ul> </li><li class='mega-menu-subheading mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-item-18035 menu-subheading' id='mega-menu-item-18035'><a class="mega-menu-link" href="#">Data & Benchmarks<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-18036' id='mega-menu-item-18036'><a class="mega-menu-link" href="https://www.cxg.com/capability/cx-competitor-benchmark/" data-wpel-link="internal">CX Competitor Benchmark</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-capability mega-menu-item-19592' id='mega-menu-item-19592'><a class="mega-menu-link" href="https://www.cxg.com/capability/price-intelligence/" data-wpel-link="internal">Price Intelligence</a></li> </ul> </li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-menu-item-3993' id='mega-menu-item-3993'><a class="mega-menu-link" href="#" aria-expanded="false" tabindex="0">Insights<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-3993-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-3993-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-taxonomy mega-menu-item-object-insight-category mega-menu-item-3994' id='mega-menu-item-3994'><a class="mega-menu-link" href="https://www.cxg.com/insight-category/this-week-in-luxury/" data-wpel-link="internal">This Week in Luxury</a></li><li class='mega-menu-item mega-menu-item-type-taxonomy mega-menu-item-object-insight-category mega-menu-item-3995' id='mega-menu-item-3995'><a class="mega-menu-link" href="https://www.cxg.com/insight-category/thoughts-and-perspectives/" data-wpel-link="internal">Thoughts and Perspectives</a></li><li class='mega-menu-item mega-menu-item-type-taxonomy mega-menu-item-object-insight-category mega-menu-item-3996' id='mega-menu-item-3996'><a class="mega-menu-link" href="https://www.cxg.com/insight-category/reports/" data-wpel-link="internal">Reports</a></li><li class='mega-menu-item mega-menu-item-type-taxonomy mega-menu-item-object-insight-category mega-menu-item-4680' id='mega-menu-item-4680'><a class="mega-menu-link" href="https://www.cxg.com/insight-category/case-studies/" data-wpel-link="internal">Case Studies</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-menu-item-12' id='mega-menu-item-12'><a class="mega-menu-link" href="https://www.cxg.com/insights/" data-wpel-link="internal">All Insights</a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-hide-arrow mega-menu-item-1010' id='mega-menu-item-1010'><a class="mega-menu-link" href="#" aria-expanded="false" tabindex="0">Communities<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-1010-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-1010-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-description mega-menu-item-7675' id='mega-menu-item-7675'><a class="mega-menu-link" href="https://www.cxg.com/cx-evaluators/" data-wpel-link="internal"><span class="mega-description-group"><span class="mega-menu-title">Evaluator Community</span><span class="mega-menu-description">Global community of 85,000+ luxury CX Evaluators, transforming the customer experience for luxury brands. Join today.</span></span></a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-4-of-12' id='mega-menu-1010-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-has-description mega-menu-item-7676' id='mega-menu-item-7676'><a class="mega-menu-link" href="https://www.cxg.com/learning-consultants/" data-wpel-link="internal"><span class="mega-description-group"><span class="mega-menu-title">Learning Consultants</span><span class="mega-menu-description">A global network of learning experts in retail, development, design, and coaching, collaborating with luxury retail clients worldwide. Join today.</span></span></a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-14' id='mega-menu-item-14'><a class="mega-menu-link" href="https://www.cxg.com/careers/" tabindex="0" data-wpel-link="internal">Careers</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-16' id='mega-menu-item-16'><a class="mega-menu-link" href="https://www.cxg.com/about/" tabindex="0" data-wpel-link="internal">About</a></li><li class='mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-13' id='mega-menu-item-13'><a class="mega-menu-link" href="https://www.cxg.com/contact/" tabindex="0" data-wpel-link="internal">Contact</a></li><li class='mega-d-md-none mega-menu-item mega-menu-item-type-post_type mega-menu-item-object-page mega-align-bottom-left mega-menu-flyout mega-menu-item-1794 d-md-none' id='mega-menu-item-1794'><a class="mega-menu-link" href="https://www.cxg.com/cx-evaluators/" tabindex="0" data-wpel-link="internal">Become an evaluator</a></li><li class='mega-d-xl-none mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-align-bottom-left mega-menu-flyout mega-menu-item-1947 d-xl-none' id='mega-menu-item-1947'><a target="_blank" class="mega-menu-link" href="https://www.albatrossonline.com/document.asp?alias=letter" tabindex="0" data-wpel-link="external" rel="nofollow noreferrer">Evaluator Login</a></li></ul><button class='mega-close' aria-label='Close'></button></div> </nav> <!-- .header-nav --> <main class="site-content" role="main" > <h1 class="d-none">Home</h1> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.7.1/jquery.min.js"></script> <section class="hero-content-slider-section-v2 overflow-hidden bg-green-v2 " style="" id=""> <div class="swiper hero-content-slider-v2" style="background-color:"> <!-- Additional required wrapper --> <div class="swiper-wrapper"> <!-- Slides --> <div class="swiper-slide d-flex"> <div class="inner-slide w-100"> <div class="fixed-and-fluid-columns"> <div class="d-flex flex-wrap justify-content-end align-items-center"> <div class="fixed-col content-col container-lg-half-width px-lg-0 pe-lg-7 pe-lg-10 container-margin-start container-margin-end mx-lg-0"> <h5 class="h1 FSSienaExtraLight mb-0 text-white" data-aos="fade-up" data-aos-delay="50">Transforming<br>Experiences</h5> <p class="FSSienaThin description text-white mt-2-5" data-aos="fade-up" data-aos-delay="300">Discover the CXG ecosystem, where customer experience strategies and applications drive transformative growth for your brand.</p> <div class="row g-2 row-cols-auto mt-3 aos-stagger-item" data-aos="fade-up" data-aos-delay="450"> <div class="btn-cta"> <a href="https://www.cxg.com/contact/" target="" class="FSSienaLight btn cta animated_btn" rel="noopener" data-wpel-link="internal">Get in touch</a> </div> <div> </div> </div> </div> <!-- .content-col --> <div class="fluid-col w-100 w-lg-50 maxw-lg-50 img-col visible " data-aos="fade" data-aos-duration="1500" style="overflow:hidden"> <img src="https://www.cxg.com/wp-content/uploads/2025/02/LV-store-istock.webp" srcset="https://www.cxg.com/wp-content/uploads/2025/02/LV-store-istock.webp 1254w, https://www.cxg.com/wp-content/uploads/2025/02/LV-store-istock-300x200.webp 300w, https://www.cxg.com/wp-content/uploads/2025/02/LV-store-istock-200x133.webp 200w, https://www.cxg.com/wp-content/uploads/2025/02/LV-store-istock-414x276.webp 414w, https://www.cxg.com/wp-content/uploads/2025/02/LV-store-istock-768x512.webp 768w, https://www.cxg.com/wp-content/uploads/2025/02/LV-store-istock-992x661.webp 992w, https://www.cxg.com/wp-content/uploads/2025/02/LV-store-istock-1200x800.webp 1200w" sizes="100vw" alt="cxg" width="768" height="512" class="img-cover" data-aos="zoom-out" /> <div class="bg-overlay" style="opacity: .50"></div> <div class="bg-overlay2" style="opacity: .50"></div> <div class="swiper-nav"> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> <!-- .img-cover-block --> </div> <!-- .d-flex --> </div> </div> <!-- .inner-slide --> </div> <!-- .swiper-slide --> <!-- Slides --> <div class="swiper-slide d-flex"> <div class="inner-slide w-100"> <div class="fixed-and-fluid-columns"> <div class="d-flex flex-wrap justify-content-end align-items-center"> <div class="fixed-col content-col container-lg-half-width px-lg-0 pe-lg-7 pe-lg-10 container-margin-start container-margin-end mx-lg-0"> <h5 class="h1 FSSienaExtraLight mb-0 text-white" data-aos="fade-up" data-aos-delay="50">Thailand and The White Lotus Effect</h5> <p class="FSSienaThin description text-white mt-2-5" data-aos="fade-up" data-aos-delay="300">The Land of Smiles and its Heritage of Excellence in Hospitality & Wellness</p> <div class="row g-2 row-cols-auto mt-3 aos-stagger-item" data-aos="fade-up" data-aos-delay="450"> <div class="btn-cta"> <a href="https://www.cxg.com/insight/thailand-and-the-white-lotus-effect-the-land-of-smiles-and-its-heritage-of-excellence-in-hospitality-wellness/" target="" class="FSSienaLight btn cta animated_btn" rel="noopener" data-wpel-link="internal">Download Report</a> </div> <div> </div> </div> </div> <!-- .content-col --> <div class="fluid-col w-100 w-lg-50 maxw-lg-50 img-col visible " data-aos="fade" data-aos-duration="1500" style="overflow:hidden"> <img src="https://www.cxg.com/wp-content/uploads/2025/04/thailand-rep.webp" srcset="https://www.cxg.com/wp-content/uploads/2025/04/thailand-rep.webp 1080w, https://www.cxg.com/wp-content/uploads/2025/04/thailand-rep-200x200.webp 200w, https://www.cxg.com/wp-content/uploads/2025/04/thailand-rep-414x414.webp 414w, https://www.cxg.com/wp-content/uploads/2025/04/thailand-rep-768x768.webp 768w, https://www.cxg.com/wp-content/uploads/2025/04/thailand-rep-992x992.webp 992w" sizes="100vw" alt="cxg" width="768" height="768" class="img-cover" data-aos="zoom-out" /> <div class="bg-overlay" style="opacity: .0"></div> <div class="bg-overlay2" style="opacity: .0"></div> <div class="swiper-nav"> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> <!-- .img-cover-block --> </div> <!-- .d-flex --> </div> </div> <!-- .inner-slide --> </div> <!-- .swiper-slide --> <!-- Slides --> <div class="swiper-slide d-flex"> <div class="inner-slide w-100"> <div class="fixed-and-fluid-columns"> <div class="d-flex flex-wrap justify-content-end align-items-center"> <div class="fixed-col content-col container-lg-half-width px-lg-0 pe-lg-7 pe-lg-10 container-margin-start container-margin-end mx-lg-0"> <h5 class="h1 FSSienaExtraLight mb-0 text-white" data-aos="fade-up" data-aos-delay="50">Beyond the Drive</h5> <p class="FSSienaThin description text-white mt-2-5" data-aos="fade-up" data-aos-delay="300">How luxury automotive brands are becoming lifestyle powerhouses</p> <div class="row g-2 row-cols-auto mt-3 aos-stagger-item" data-aos="fade-up" data-aos-delay="450"> <div class="btn-cta"> <a href="https://www.cxg.com/insight/beyond-the-drive-how-luxury-automotive-brands-are-becoming-lifestyle-powerhouses/" target="" class="FSSienaLight btn cta animated_btn" rel="noopener" data-wpel-link="internal">Download Report</a> </div> <div> </div> </div> </div> <!-- .content-col --> <div class="fluid-col w-100 w-lg-50 maxw-lg-50 img-col visible " data-aos="fade" data-aos-duration="1500" style="overflow:hidden"> <img src="https://www.cxg.com/wp-content/uploads/2025/04/website-1-x1-1.webp" srcset="https://www.cxg.com/wp-content/uploads/2025/04/website-1-x1-1.webp 1080w, https://www.cxg.com/wp-content/uploads/2025/04/website-1-x1-1-200x200.webp 200w, https://www.cxg.com/wp-content/uploads/2025/04/website-1-x1-1-414x414.webp 414w, https://www.cxg.com/wp-content/uploads/2025/04/website-1-x1-1-768x768.webp 768w, https://www.cxg.com/wp-content/uploads/2025/04/website-1-x1-1-992x992.webp 992w" sizes="100vw" alt="cxg" width="768" height="768" class="img-cover" data-aos="zoom-out" /> <div class="bg-overlay" style="opacity: .0"></div> <div class="bg-overlay2" style="opacity: .0"></div> <div class="swiper-nav"> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> <!-- .img-cover-block --> </div> <!-- .d-flex --> </div> </div> <!-- .inner-slide --> </div> <!-- .swiper-slide --> <!-- Slides --> <div class="swiper-slide d-flex"> <div class="inner-slide w-100"> <div class="fixed-and-fluid-columns"> <div class="d-flex flex-wrap justify-content-end align-items-center"> <div class="fixed-col content-col container-lg-half-width px-lg-0 pe-lg-7 pe-lg-10 container-margin-start container-margin-end mx-lg-0"> <h5 class="h1 FSSienaExtraLight mb-0 text-white" data-aos="fade-up" data-aos-delay="50">Retail Talent Scouting</h5> <p class="FSSienaThin description text-white mt-2-5" data-aos="fade-up" data-aos-delay="300">Precision recruitment specifically design for luxury retail.</p> <div class="row g-2 row-cols-auto mt-3 aos-stagger-item" data-aos="fade-up" data-aos-delay="450"> <div class="btn-cta"> <a href="https://www.cxg.com/campaign/retail-talent-scouting/" target="" class="FSSienaLight btn cta animated_btn" rel="noopener" data-wpel-link="internal">Learn More</a> </div> <div> </div> </div> </div> <!-- .content-col --> <div class="fluid-col w-100 w-lg-50 maxw-lg-50 img-col visible " data-aos="fade" data-aos-duration="1500" style="overflow:hidden"> <img src="https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2.webp" srcset="https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2.webp 1920w, https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2-200x200.webp 200w, https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2-414x414.webp 414w, https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2-768x768.webp 768w, https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2-992x992.webp 992w, https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2-1400x1400.webp 1400w, https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2-1200x1200.webp 1200w, https://www.cxg.com/wp-content/uploads/2025/02/talent-scouting-1920x1920-2-1600x1600.webp 1600w" sizes="100vw" alt="cxg" width="768" height="768" class="img-cover" data-aos="zoom-out" /> <div class="bg-overlay" style="opacity: .0"></div> <div class="bg-overlay2" style="opacity: .0"></div> <div class="swiper-nav"> <div class="swiper-button-prev"></div> <div class="swiper-button-next"></div> </div> </div> <!-- .img-cover-block --> </div> <!-- .d-flex --> </div> </div> <!-- .inner-slide --> </div> <!-- .swiper-slide --> </div> <div id="progress"></div> <!-- If we need pagination --> <div class="container position-relative" data-sreveal="trigger"> <div class="d-flex flex-wrap justify-content-between align-items-center swiper-pagination text-md-start sreveal-stagger-100"></div> </div> </div> </section> <script> jQuery( document ).ready( function ( $ ) { /* var tl = gsap. timeline () ; split = new SplitText(".advanced-cta-section-v2 span", {type:"words"}), tl.from(split.words, {opacity:0, y:50, duration:2, ease:"back", stagger:0.05}) tl.from(".logo", {opacity:0, x:-50, ease:"back"}, "-=1") */ /* var delay = 0; $('[data-aos]').each(function() { if($(this).is(":visible")){ delay = delay + 400; $(this).attr('data-aos-delay', delay); } }); */ // Hero content slider 2 //////////////////////////////////////////////// function heroContentSlider2() { let menu = ["Transforming<br>Experiences","Thailand and The White Lotus Effect","Beyond the Drive","Retail Talent Scouting"]; console.log(menu); $( '.hero-content-slider-v2' ).each( function (i, el) { // let menu = ['Slide 1', 'Slide 2', 'Slide 3', 'Slide 4']; let swiperClass = 'hero-content-slider-v2-' + i; $( this ).addClass( swiperClass ); if ( $( this ).find('.swiper-slide').length > 1 ) { // pagination let pagination = 'hero-pagination-v2-' + i; $( this ).parent().find( '.swiper-pagination' ).addClass( pagination ); let swiperInstance = new Swiper( '.' + swiperClass, { loop: false, speed: 0, effect: 'fade', watchOverflow: true, //grabCursor: true, pagination: { el: '.' + pagination, clickable: true, renderBullet: function (index, className) { return '<span class="sreveal-stagger-item ' + className + '">' + (menu[index]) + '<i></i>' + '<b></b>' + '</span>'; }, }, // Navigation arrows navigation: { nextEl: '.swiper-button-next', prevEl: '.swiper-button-prev', }, autoplay: { delay: 6000, // Update animation speed in new-module-style.css same as delay (.hero-content-slider-section-v2 .swiper-pagination .swiper-pagination-bullet-active b) disableOnInteraction: false, }, } ); } else { // when there is only one slide, add class for aos animation $('.' + swiperClass).find('.swiper-slide').addClass('swiper-slide-active'); } } ); } heroContentSlider2(); }); </script> <section class="advanced-cta-section-v2 overflow-hidden pt-5 pt-md-5 pb-5 pb-md-5 " style="" id=""> <div class="container"> <!-- <h4>Filter by:</h4> --> <div class="row gx-2"> <span class="block-item mb-4 pt-5 pt-md-5"> <span class="h3 txt-6 txt-teal" data-sreveal="fade-right" data-sreveal-delay="100"> We are the</span> <br> <div data-sreveal="fade-right" data-sreveal-delay="200"><span class="h1 txt-8 tealgreen"> Leading full-spectrum <br><span class="highlighted">customer experience</span> partner<br>for <span class="highlighted">luxury</span> brands around the globe.</span></div> </span> <div data-sreveal="fade-up" data-sreveal-delay="300"> <div class="btn-cta pt-5 pt-md-5 pb-5 pb-md-5 "> <a href="http://www.cxg.com/contact" target="_blank" class="FSSienaBold btn cta royalTea animated_btn" rel="noopener" data-wpel-link="internal">Get in touch</a> </div> </div> </div> </div> </section> <section class="faqs-accordion-section-v2 dark bg-royal-green pt-1 pt-md-5 pb-1 pb-md-5 " style="" id=""> <div class="container"> <div class="mb-1-5 mb-md-0 sreveal-stagger-100"> </div> <!-- .mb-3 mb-md-5 --> <div class="list-accordions sreveal-stagger-100"> <div class="accordion sreveal-stagger-item"> <h4 class="accordion-heading h3 green-pastel FSSienaExtraLight"><span class="block-item w-md-85">Strategy & Transformation</span></h4> <div class="accordion-content"> <div class="inner-block w-md-85 green-pastel FSSienaExtraLight pb-3"><p>Our Strategy and Transformation approach offers pragmatic strategies and tailored solutions to address the unique CX challenges of luxury brands, driving meaningful transformation and lasting impact</p> </div> </div> </div> <!-- .accordion --> <div class="accordion sreveal-stagger-item"> <h4 class="accordion-heading h3 green-pastel FSSienaExtraLight"><span class="block-item w-md-85">Customer & CX Diagnosis</span></h4> <div class="accordion-content"> <div class="inner-block w-md-85 green-pastel FSSienaExtraLight pb-3"><p>Data-driven performance research (customer insights, VoC, CX measurement, omnichannel journeys).</p> </div> </div> </div> <!-- .accordion --> <div class="accordion sreveal-stagger-item"> <h4 class="accordion-heading h3 green-pastel FSSienaExtraLight"><span class="block-item w-md-85">Training, Workshops & Coaching</span></h4> <div class="accordion-content"> <div class="inner-block w-md-85 green-pastel FSSienaExtraLight pb-3"><p>Empowering individuals for collective growth from the ground-up (academy, team management).</p> </div> </div> </div> <!-- .accordion --> </div> </div> <!-- .container --> </section> <!-- .faqs-accordion-section --> <section class="insight-cards-slider-overlay-section swiper-cards-overflow-down-lg pt-5 pt-md-10 pb-5 pb-md-10 " style="" id=""> <div class="container"> <div class="d-flex align-items-end mb-3 mb-md-5"> <div class="w-md-75 sreveal-stagger-100"> <h3 class="h2 mb-0" data-sreveal="fade-right" data-sreveal-delay="100">Reports &<br>Case Studies</h3> </div> <div class="swiper-navigation-inline d-none d-md-flex flex-shrink-0 ms-auto" data-sreveal="fade-up"> <div class="swiper-button-prev me-1"></div> <div class="swiper-button-next"></div> </div> <!-- .d-flex --> </div> <!-- .d-flex --> <div class="swiper insight-cards-slider-overlay"> <!-- Additional required wrapper --> <div class="swiper-wrapper" data-sreveal="trigger"> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="cs_card" style="background: url(https://www.cxg.com/wp-content/uploads/2025/02/Key-themes-2025-thumbnail.webp) no-repeat center / cover; min-height:clamp(36rem, 38rem, 45rem);"> <div class="card_inner"> <h4 class="h4 mb-1 card_front"> <a href="https://www.cxg.com/insight/key-themes-driving-the-future-luxury-market-2025-and-beyond/" class="text-white" data-wpel-link="internal">Key Themes 2025 and Beyond</a> </h4> <h4 class="h4 mb-1 card_hover"> <a href="https://www.cxg.com/insight/key-themes-driving-the-future-luxury-market-2025-and-beyond/" class="text-white" data-wpel-link="internal">Key Themes Driving the Future Luxury Market: 2025 and Beyond</a> </h4> <a href="https://www.cxg.com/insight/key-themes-driving-the-future-luxury-market-2025-and-beyond/" class="text-white FSSienaLight btn cta animated_btn cs_readmore text-start" data-wpel-link="internal">Report</a> </div> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="cs_card" style="background: url(https://www.cxg.com/wp-content/uploads/2024/11/traveler-cxg.webp) no-repeat center / cover; min-height:clamp(36rem, 38rem, 45rem);"> <div class="card_inner"> <h4 class="h4 mb-1 card_front"> <a href="https://www.cxg.com/insight/elevating-the-passenger-experience-at-a-major-north-american-airport/" class="text-white" data-wpel-link="internal">Elevating the Passenger Experience</a> </h4> <h4 class="h4 mb-1 card_hover"> <a href="https://www.cxg.com/insight/elevating-the-passenger-experience-at-a-major-north-american-airport/" class="text-white" data-wpel-link="internal">A Case Study on Passenger Experience Performance at a Major North American Airport</a> </h4> <a href="https://www.cxg.com/insight/elevating-the-passenger-experience-at-a-major-north-american-airport/" class="text-white FSSienaLight btn cta animated_btn cs_readmore text-start" data-wpel-link="internal">Report</a> </div> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="cs_card" style="background: url(https://www.cxg.com/wp-content/uploads/2024/03/The-client-advisor-report-head-banner11.webp) no-repeat center / cover; min-height:clamp(36rem, 38rem, 45rem);"> <div class="card_inner"> <h4 class="h4 mb-1 card_front"> <a href="https://www.cxg.com/insight/the-advisor-effect-driving-retail-success-by-re-imagining-the-role-of-the-client-advisor/" class="text-white" data-wpel-link="internal">The Advisor Effect</a> </h4> <h4 class="h4 mb-1 card_hover"> <a href="https://www.cxg.com/insight/the-advisor-effect-driving-retail-success-by-re-imagining-the-role-of-the-client-advisor/" class="text-white" data-wpel-link="internal">Driving Retail Success by Re-Imagining the Role of the Client Advisor</a> </h4> <a href="https://www.cxg.com/insight/the-advisor-effect-driving-retail-success-by-re-imagining-the-role-of-the-client-advisor/" class="text-white FSSienaLight btn cta animated_btn cs_readmore text-start" data-wpel-link="internal">Report</a> </div> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="cs_card" style="background: url(https://www.cxg.com/wp-content/uploads/2024/03/EV-china-thumbnail-992x661-11.webp) no-repeat center / cover; min-height:clamp(36rem, 38rem, 45rem);"> <div class="card_inner"> <h4 class="h4 mb-1 card_front"> <a href="https://www.cxg.com/insight/are-chinas-electric-vehicle-brands-ready-to-set-the-new-experience-standard/" class="text-white" data-wpel-link="internal">China’s Electric Vehicle Brands</a> </h4> <h4 class="h4 mb-1 card_hover"> <a href="https://www.cxg.com/insight/are-chinas-electric-vehicle-brands-ready-to-set-the-new-experience-standard/" class="text-white" data-wpel-link="internal">Customer Experience Performance and Opportunities for Growth in the Chinese NEV Market</a> </h4> <a href="https://www.cxg.com/insight/are-chinas-electric-vehicle-brands-ready-to-set-the-new-experience-standard/" class="text-white FSSienaLight btn cta animated_btn cs_readmore text-start" data-wpel-link="internal">Case Study</a> </div> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="cs_card" style="background: url(https://www.cxg.com/wp-content/uploads/2024/03/thumbnail-11.webp) no-repeat center / cover; min-height:clamp(36rem, 38rem, 45rem);"> <div class="card_inner"> <h4 class="h4 mb-1 card_front"> <a href="https://www.cxg.com/insight/india-unveiled-the-glittering-new-luxury-frontier/" class="text-white" data-wpel-link="internal">India Unveiled</a> </h4> <h4 class="h4 mb-1 card_hover"> <a href="https://www.cxg.com/insight/india-unveiled-the-glittering-new-luxury-frontier/" class="text-white" data-wpel-link="internal">India Unveiled: The Glittering New Luxury Frontier</a> </h4> <a href="https://www.cxg.com/insight/india-unveiled-the-glittering-new-luxury-frontier/" class="text-white FSSienaLight btn cta animated_btn cs_readmore text-start" data-wpel-link="internal">Report</a> </div> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="cs_card" style="background: url(https://www.cxg.com/wp-content/uploads/2024/03/luxury_store_department-thumbnail1.webp) no-repeat center / cover; min-height:clamp(36rem, 38rem, 45rem);"> <div class="card_inner"> <h4 class="h4 mb-1 card_front"> <a href="https://www.cxg.com/insight/reimagining-luxury-retail-are-luxury-department-stores-delivering-the-experience-edge/" class="text-white" data-wpel-link="internal">Luxury Department Stores and CX</a> </h4> <h4 class="h4 mb-1 card_hover"> <a href="https://www.cxg.com/insight/reimagining-luxury-retail-are-luxury-department-stores-delivering-the-experience-edge/" class="text-white" data-wpel-link="internal">Are Luxury Department Stores Delivering the Experience Edge?</a> </h4> <a href="https://www.cxg.com/insight/reimagining-luxury-retail-are-luxury-department-stores-delivering-the-experience-edge/" class="text-white FSSienaLight btn cta animated_btn cs_readmore text-start" data-wpel-link="internal">Case Study</a> </div> </div> </div> <!-- .swiper-slide --> <!-- Slides --> </div> <!-- .swiper-wrapper --> </div> <!-- .swiper --> </div> <!-- .container --> </section> <!-- .latest-section --> <section class="number-counter-section pt-2 pt-md-2 pb-5 pb-md-5 " style="" id=""> <div class="container"> <div class="counter-wrapper d-flex flex-grow-1 ps-4" data-sreveal="trigger"> <div class="counter-box flex-even d-flex ps-md-4 pe-md-4 ps-0 pe-0 position-relative pt-1 pb-1 pt-md-0 pb-md-0 aos-stagger-item" data-aos="fade-up"> <div class="d-flex flex-column position-relative z-10"> <div class="counter-format d-flex FSSienaThin green-pastel"> <span class="numberCount"><span class="numberCountAnimate">12</span></span> </div> <div class="counter-desc block-item"> <span class="highlighted tealgreen"> Offices around<br>the world</span> </div> <!-- .desc-block --> </div> <!-- .position-relative z-10 --> </div> <!-- .content-box --> <div class="counter-box flex-even d-flex ps-md-4 pe-md-4 ps-0 pe-0 position-relative pt-1 pb-1 pt-md-0 pb-md-0 aos-stagger-item" data-aos="fade-up"> <div class="d-flex flex-column position-relative z-10"> <div class="counter-format d-flex FSSienaThin green-pastel"> <span class="numberCount"><span class="numberCountAnimate">250</span></span> <span class="suffix">+</span> </div> <div class="counter-desc block-item"> <span class="highlighted tealgreen">CX Experts</span> </div> <!-- .desc-block --> </div> <!-- .position-relative z-10 --> </div> <!-- .content-box --> <div class="counter-box flex-even d-flex ps-md-4 pe-md-4 ps-0 pe-0 position-relative pt-1 pb-1 pt-md-0 pb-md-0 aos-stagger-item" data-aos="fade-up"> <div class="d-flex flex-column position-relative z-10"> <div class="counter-format d-flex FSSienaThin green-pastel"> <span class="numberCount"><span class="numberCountAnimate">220</span></span> <span class="suffix">+</span> </div> <div class="counter-desc block-item"> <span class="highlighted tealgreen">Of the world’s <br>leading brands <br>trust us</span> </div> <!-- .desc-block --> </div> <!-- .position-relative z-10 --> </div> <!-- .content-box --> </div> </div> <!-- .container --> </section> <!-- .step-cards-slider-section --> <section class="split-content-overlay-section-v2 overflow-hidden pt-3 pt-md-5 " style="" id=""> <div class="container"> <!-- <h4>Filter by:</h4> --> <div class="row gx-2"> <div class="d-flex flex-wrap content-overlay-block" data-sreveal="trigger" style="overflow:hidden"> <div class="col-left" data-aos="zoom-out" data-aos-delay="100" style="background-image:url(https://www.cxg.com/wp-content/uploads/2025/02/download-8.webp)"> <div class="overlay" style="background:#003c4c"></div> <div class="mb-4"> <h5 class="h1 FSSienaExtraLight text-white mb-2 " data-aos="fade-right" data-aos-delay="200">Luxury CX <br>Evaluators</h5> <h5 class="h3 FSSienaMedium text-white mt-2-3 mb-0 fw-normal" data-aos="fade-up" data-aos-delay="300">Real customers, real impact.</h5> <div class="hover"> <p class="FSSienaExtraLight description text-white mt-2-5 mb-5">As luxury sector experts, we partner with luxury customers to gather CX insights through store visits, omnichannel journey assessments, research studies, and more CX data and insights collection initiatives. Our Luxury CX Evaluators are the invaluable voices behind our customer insights and VoC programs.</p> <div class="btn-cta"> <a href="https://www.cxg.com/cx-evaluators/" target="" class="FSSienaMedium text-white btn cta animated_btn" rel="noopener" data-wpel-link="internal">Learn More</a> </div> </div> </div> </div> <div class="col-right" data-aos="zoom-out" data-aos-delay="400" style="background-image:url(https://www.cxg.com/wp-content/uploads/2025/02/Hermes-2.webp)"> <div class="overlay" style="background:#bb6125"></div> <div class="mb-4"> <h5 class="h1 FSSienaExtraLight mb-2 text-white" data-aos="fade-left" data-aos-delay="500">Join our Community <br>of 85K+ Evaluators</h5> <h5 class="h3 FSSienaMedium text-white mt-2-3 mb-0 fw-normal" data-aos="fade-up" data-aos-delay="600">And become a part of our global network.</h5> <div class="hover"> <p class="FSSienaExtraLight description text-white mt-2-5 mb-5">As a CXG Evaluator, you’ll conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewellery, watches or even luxury cars! Your input is valuably used to improve customer experiences and can help shape a brand’s strategy.</p> <div class="btn-cta"> <a href="https://live.cxg.com/auth/index.asp#signup" target="" class="FSSienaMedium text-white btn cta animated_btn" rel="noopener nofollow noreferrer" data-wpel-link="external">Sign up </a> </div> </div> </div> </div> </div> </div> </div> </section> <section class="logos-grid-slider-section swiper-cards-overflow-down-md pt-5 pt-md-10 pb-5 pb-md-10 " style="" id=""> <div class="d-flex align-items-end"> <div class="w-md-75 text-center text-md-start"> </div> </div> <!-- .d-flex --> <div class="logos-grid-slider-new-v2 swiper"> <div class="logos-slider"> <div class="logos-slider-container"> <img src="https://www.cxg.com/wp-content/uploads/2024/05/LV-01.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Bottega-Venata.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/boucheron-1-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/berluti.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Saint-Laurent.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Dolce-And-Gabbana.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/versacee-1-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/LVMH-2.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Guerlain.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/loreal-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/bentley.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/sephora.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/De-Beers.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/fendi.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/piaget-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/cos-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Tiffany-Co.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/moncler-1-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Chalhoub.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/juagar.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/pandora-1-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Prada-01.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/bally-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/genesis-motor.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Maserati.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Vespa.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/08/ferragamo-logo.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/IWC.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Givenchy.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Balanciaga.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> </div> <div class="logos-slider-container"> <img src="https://www.cxg.com/wp-content/uploads/2024/05/LV-01.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Bottega-Venata.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/boucheron-1-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/berluti.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Saint-Laurent.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Dolce-And-Gabbana.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/versacee-1-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/LVMH-2.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Guerlain.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/loreal-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/bentley.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/sephora.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/De-Beers.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/fendi.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/piaget-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/cos-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Tiffany-Co.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/moncler-1-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Chalhoub.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/juagar.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/pandora-1-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/Prada-01.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/07/bally-1.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/genesis-motor.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Maserati.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Vespa.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2023/08/ferragamo-logo.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/IWC.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Givenchy.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> <img src="https://www.cxg.com/wp-content/uploads/2022/03/Balanciaga.svg" srcset="" sizes="40rem" alt="cxg" class="img-responsive" loading="lazy" /> </div> </div> </div> </section> <script> jQuery( document ).ready( function ( $ ) { }); </script> <section class="clientStories-slider-section pb-5 pb-md-10 " style="" id=""> <div class="container px-md-10 px-3"> <!-- Main Slider --> <div class="swiper clientStories-slider"> <!-- Additional required wrapper --> <div class="swiper-wrapper" data-sreveal="trigger"> <!-- Slides --> <div class="swiper-slide bg-premium-ochre p-md-5 p-3 aos-stagger-item" data-aos="fade-up"> <div class="quote-block me-3 pb-1-5"> <svg class="img-responsive" fill="#fff" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg" fill-rule="evenodd" clip-rule="evenodd"><path d="M9 3c-5.252 1.039-9 4.905-9 10.609v7.391h9.983v-10h-3.983c0-2.211 1.563-4.932 3.996-5.849l-.996-2.151zm14 0c-5.252 1.039-8.983 4.905-8.983 10.609v7.391h9.983v-10h-4c0-2.211 1.563-4.932 3.995-5.849l-.995-2.151zm-.567 1.156l.241.52c-2.394 1.391-3.674 4.159-3.674 6.324v1h4v8h-7.983v-6.391c0-4.687 2.82-8.248 7.416-9.453m-14-.001l.241.521c-2.394 1.391-3.674 4.159-3.674 6.324v1h3.983v8h-7.983v-6.391c0-4.686 2.827-8.247 7.433-9.454"></path></svg> </div> <h4 class="FSSienaExtraLight d-none h1 mb-2 mb-lg-3 text-white" >Louis Vuitton</h4> <p class="h4 mb-2 excerpt FSSienaExtraLight text-white" >CXG understand our challenges from one market to another, and have provided insightful data on areas of improvement that are actionable.</p> <div class="mt-auto name-desig pt-5"> <h4 class="client-name flex-grow-1 FSSienaBold text-white mb-0" >Angela Nguyen Thanh</h4> <h4 class="company-name flex-grow-1 FSSienaThin text-white" >Retail Performance, Louis Vuitton EMEA</h4> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide bg-premium-ochre p-md-5 p-3 aos-stagger-item" data-aos="fade-up"> <div class="quote-block me-3 pb-1-5"> <svg class="img-responsive" fill="#fff" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg" fill-rule="evenodd" clip-rule="evenodd"><path d="M9 3c-5.252 1.039-9 4.905-9 10.609v7.391h9.983v-10h-3.983c0-2.211 1.563-4.932 3.996-5.849l-.996-2.151zm14 0c-5.252 1.039-8.983 4.905-8.983 10.609v7.391h9.983v-10h-4c0-2.211 1.563-4.932 3.995-5.849l-.995-2.151zm-.567 1.156l.241.52c-2.394 1.391-3.674 4.159-3.674 6.324v1h4v8h-7.983v-6.391c0-4.687 2.82-8.248 7.416-9.453m-14-.001l.241.521c-2.394 1.391-3.674 4.159-3.674 6.324v1h3.983v8h-7.983v-6.391c0-4.686 2.827-8.247 7.433-9.454"></path></svg> </div> <h4 class="FSSienaExtraLight d-none h1 mb-2 mb-lg-3 text-white" >IWC</h4> <p class="h4 mb-2 excerpt FSSienaExtraLight text-white" >Our partnership with CXG has helped us take our client experience to the next level. They’ve helped us identify opportunities in the way we engage our guests and clients. </p> <div class="mt-auto name-desig pt-5"> <h4 class="client-name flex-grow-1 FSSienaBold text-white mb-0" >Head of Retail Excellence</h4> <h4 class="company-name flex-grow-1 FSSienaThin text-white" >IWC</h4> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide bg-premium-ochre p-md-5 p-3 aos-stagger-item" data-aos="fade-up"> <div class="quote-block me-3 pb-1-5"> <svg class="img-responsive" fill="#fff" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg" fill-rule="evenodd" clip-rule="evenodd"><path d="M9 3c-5.252 1.039-9 4.905-9 10.609v7.391h9.983v-10h-3.983c0-2.211 1.563-4.932 3.996-5.849l-.996-2.151zm14 0c-5.252 1.039-8.983 4.905-8.983 10.609v7.391h9.983v-10h-4c0-2.211 1.563-4.932 3.995-5.849l-.995-2.151zm-.567 1.156l.241.52c-2.394 1.391-3.674 4.159-3.674 6.324v1h4v8h-7.983v-6.391c0-4.687 2.82-8.248 7.416-9.453m-14-.001l.241.521c-2.394 1.391-3.674 4.159-3.674 6.324v1h3.983v8h-7.983v-6.391c0-4.686 2.827-8.247 7.433-9.454"></path></svg> </div> <h4 class="FSSienaExtraLight d-none h1 mb-2 mb-lg-3 text-white" >Berluti</h4> <p class="h4 mb-2 excerpt FSSienaExtraLight text-white" >Despite our complexity, CXG had a perfect knowledge of our brand’s DNA.</p> <div class="mt-auto name-desig pt-5"> <h4 class="client-name flex-grow-1 FSSienaBold text-white mb-0" >Stephan Borczuch</h4> <h4 class="company-name flex-grow-1 FSSienaThin text-white" >International Retail Training Director, Berluti</h4> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide bg-premium-ochre p-md-5 p-3 aos-stagger-item" data-aos="fade-up"> <div class="quote-block me-3 pb-1-5"> <svg class="img-responsive" fill="#fff" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg" fill-rule="evenodd" clip-rule="evenodd"><path d="M9 3c-5.252 1.039-9 4.905-9 10.609v7.391h9.983v-10h-3.983c0-2.211 1.563-4.932 3.996-5.849l-.996-2.151zm14 0c-5.252 1.039-8.983 4.905-8.983 10.609v7.391h9.983v-10h-4c0-2.211 1.563-4.932 3.995-5.849l-.995-2.151zm-.567 1.156l.241.52c-2.394 1.391-3.674 4.159-3.674 6.324v1h4v8h-7.983v-6.391c0-4.687 2.82-8.248 7.416-9.453m-14-.001l.241.521c-2.394 1.391-3.674 4.159-3.674 6.324v1h3.983v8h-7.983v-6.391c0-4.686 2.827-8.247 7.433-9.454"></path></svg> </div> <h4 class="FSSienaExtraLight d-none h1 mb-2 mb-lg-3 text-white" >Cartier – MEA</h4> <p class="h4 mb-2 excerpt FSSienaExtraLight text-white" >CXG has implemented the CXE program in a smooth way. The team is always available and constantly providing updates. Looking forward for more great insights and improvements.</p> <div class="mt-auto name-desig pt-5"> <h4 class="client-name flex-grow-1 FSSienaBold text-white mb-0" >Pierre Junior Tchanque, Client Service Project Manager</h4> <h4 class="company-name flex-grow-1 FSSienaThin text-white" >Cartier Middle East</h4> </div> </div> <!-- .swiper-slide --> <div class="swiper-slide bg-premium-ochre p-md-5 p-3 aos-stagger-item" data-aos="fade-up"> <div class="quote-block me-3 pb-1-5"> <svg class="img-responsive" fill="#fff" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg" fill-rule="evenodd" clip-rule="evenodd"><path d="M9 3c-5.252 1.039-9 4.905-9 10.609v7.391h9.983v-10h-3.983c0-2.211 1.563-4.932 3.996-5.849l-.996-2.151zm14 0c-5.252 1.039-8.983 4.905-8.983 10.609v7.391h9.983v-10h-4c0-2.211 1.563-4.932 3.995-5.849l-.995-2.151zm-.567 1.156l.241.52c-2.394 1.391-3.674 4.159-3.674 6.324v1h4v8h-7.983v-6.391c0-4.687 2.82-8.248 7.416-9.453m-14-.001l.241.521c-2.394 1.391-3.674 4.159-3.674 6.324v1h3.983v8h-7.983v-6.391c0-4.686 2.827-8.247 7.433-9.454"></path></svg> </div> <h4 class="FSSienaExtraLight d-none h1 mb-2 mb-lg-3 text-white" >Bally</h4> <p class="h4 mb-2 excerpt FSSienaExtraLight text-white" >The reports are very well done and give us a very clear understanding of where we are and what we need to do next.</p> <div class="mt-auto name-desig pt-5"> <h4 class="client-name flex-grow-1 FSSienaBold text-white mb-0" >Laura Broughton</h4> <h4 class="company-name flex-grow-1 FSSienaThin text-white" >Head of Global Training, Bally</h4> </div> </div> <!-- .swiper-slide --> </div> <!-- .swiper-wrapper --> </div> <!-- .swiper --> <!-- <div class="swiper-navigation-inline d-none d-md-flex flex-shrink-0 ms-auto" data-sreveal="fade-up"> <div class="swiper-button-prev me-1"></div> <div class="swiper-button-next"></div> </div> --> <div class="swiper-nav-block"> <div class="swiper-button-prev me-1"></div> <div class="swiper-button-next"></div> </div> </div> </section> <section class="split-fluid-media-fixed-content-section-v2 bg-green-video text-white reverse " style="" id=""> <div class="d-lg-flex flex-row-reverse flex-lg-wrap justify-content-end" data-sreveal="trigger"> <div class="fluid-col img-col img-cover-block order-lg-2 aos-stagger-item" style="overflow:hidden"> <img src="https://www.cxg.com/wp-content/uploads/2025/02/55adda4f3efbe4e721803cbc66e0903821e9ce050ff5ad1a15d587d315b397d8-992x662.jpg" srcset="https://www.cxg.com/wp-content/uploads/2025/02/55adda4f3efbe4e721803cbc66e0903821e9ce050ff5ad1a15d587d315b397d8.jpg 1200w, https://www.cxg.com/wp-content/uploads/2025/02/55adda4f3efbe4e721803cbc66e0903821e9ce050ff5ad1a15d587d315b397d8-300x200.jpg 300w, https://www.cxg.com/wp-content/uploads/2025/02/55adda4f3efbe4e721803cbc66e0903821e9ce050ff5ad1a15d587d315b397d8-200x134.jpg 200w, https://www.cxg.com/wp-content/uploads/2025/02/55adda4f3efbe4e721803cbc66e0903821e9ce050ff5ad1a15d587d315b397d8-414x276.jpg 414w, https://www.cxg.com/wp-content/uploads/2025/02/55adda4f3efbe4e721803cbc66e0903821e9ce050ff5ad1a15d587d315b397d8-768x513.jpg 768w, https://www.cxg.com/wp-content/uploads/2025/02/55adda4f3efbe4e721803cbc66e0903821e9ce050ff5ad1a15d587d315b397d8-992x662.jpg 992w" sizes="(min-width: 768px) 50vw, 100vw" alt="cxg" width="992" height="662" class="img-cover" data-sreveal="zoom-fade-out" data-sreveal-duration="3000" /> </div> <!-- .img-col --> <div class="container-lg-half-width fixed-col content-col px-4 py-5 py-md-10 px-md-0 ps-md-7 ps-lg-10"> <h3 class="h1 mb-3 FSSienaThin" data-sreveal="fade-right" data-sreveal-delay="100">Let’s Partner <br>For Success</h3> <p class="description FSSienaThin" data-aos="fade-left" data-aos-delay="250">Have a drink with us! Learn more about CXG and how we can transform your customer experiences together.</p> <div class="mt-5 mt-md-5" data-aos="fade-up" data-aos-delay="350" data-aos-anchor-placement="bottom-bottom"> <div class="btn-cta"> <a href="https://www.cxg.com/contact/#lets-talk" target="" class="FSSienaMedium btn cta animated_btn text-white" rel="noopener" data-wpel-link="internal">coffee, tea or matcha?</a> </div> </div> </div> <!-- .content-col --> </div> <!-- .d-flex --> </section> <section class="insight-cards-slider-2-column-section swiper-cards-overflow-down-lg pt-5 pt-md-5 pb-5 pb-md-10 " style="" id=""> <div class="container px-md-10 px-4"> <div class="d-flex align-items-end mb-3 mb-md-5"> <div class="w-md-75 sreveal-stagger-100"> <h3 class="h1 mb-0 sreveal-stagger-item">Latest Insights</h3> </div> </div> <!-- .d-flex --> <div class="swiper insight-cards-slider-2-column"> <!-- Additional required wrapper --> <div class="swiper-wrapper" data-sreveal="trigger"> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="c-card d-flex flex-column mb-4"> <div class="img-cover-block"> <img src="https://www.cxg.com/wp-content/uploads/2025/01/jdl-x-cxg.webp" srcset="https://www.cxg.com/wp-content/uploads/2025/01/jdl-x-cxg.webp 875w, https://www.cxg.com/wp-content/uploads/2025/01/jdl-x-cxg-292x200.webp 292w, https://www.cxg.com/wp-content/uploads/2025/01/jdl-x-cxg-200x137.webp 200w, https://www.cxg.com/wp-content/uploads/2025/01/jdl-x-cxg-414x283.webp 414w, https://www.cxg.com/wp-content/uploads/2025/01/jdl-x-cxg-768x526.webp 768w" sizes="auto, 80rem" alt="cxg" width="875" height="599" class="img-cover" loading="lazy" /> </div> <!-- .img-cover-block --> <div class="content-block d-flex flex-column flex-grow-1 pt-2 pb-2"> <p class="mb-0-5 txt-premiumochre FSSienaBold text-uppercase">In the Press</p> <h4 class="h3 mb-1"> <a href="https://www.cxg.com/insight/exclusive-cxg-study-51-of-retail-employees-in-the-luxury-sector-consider-leaving-their-jobs/" class="text-green FSSienaExtraLight" data-wpel-link="internal">Exclusive CXG Study: 51% of Retail Employees in the Luxury Sector Consider Leaving Their Jobs</a> </h4> <div class="c-block d-flex flex-column"><p class="FSSienaExtraLight">On Thursday, October 10, a major conference hosted by CXG took place at the prestigious Peninsula hotel, bringing together executives from leading luxury brands. CXG, the global leader in customer experience, has been supporting over 220 renowned Maisons worldwide…</p></div> </div> <!-- .content-block pt-3 --> <!--<a href="https://www.cxg.com/insight/exclusive-cxg-study-51-of-retail-employees-in-the-luxury-sector-consider-leaving-their-jobs/" class="btn btn-sm btn-teal btn-rarr mt-auto" data-wpel-link="internal">Read More</a>--> </div> <!-- .c-card --> </div> <!-- .swiper-slide --> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="c-card d-flex flex-column mb-4"> <div class="img-cover-block"> <img src="https://www.cxg.com/wp-content/uploads/2024/12/Going-private-thumbnail.webp" srcset="https://www.cxg.com/wp-content/uploads/2024/12/Going-private-thumbnail.webp 1350w, https://www.cxg.com/wp-content/uploads/2024/12/Going-private-thumbnail-300x200.webp 300w, https://www.cxg.com/wp-content/uploads/2024/12/Going-private-thumbnail-200x133.webp 200w, https://www.cxg.com/wp-content/uploads/2024/12/Going-private-thumbnail-414x276.webp 414w, https://www.cxg.com/wp-content/uploads/2024/12/Going-private-thumbnail-768x511.webp 768w, https://www.cxg.com/wp-content/uploads/2024/12/Going-private-thumbnail-992x661.webp 992w, https://www.cxg.com/wp-content/uploads/2024/12/Going-private-thumbnail-1200x799.webp 1200w" sizes="auto, 80rem" alt="cxg" width="1350" height="899" class="img-cover" loading="lazy" /> </div> <!-- .img-cover-block --> <div class="content-block d-flex flex-column flex-grow-1 pt-2 pb-2"> <p class="mb-0-5 txt-premiumochre FSSienaBold text-uppercase">Thoughts and Perspectives</p> <h4 class="h3 mb-1"> <a href="https://www.cxg.com/insight/when-luxury-brands-decide-to-go-private-a-blueprint-for-enhanced-control-and-elevated-customer-experiences/" class="text-green FSSienaExtraLight" data-wpel-link="internal">When Luxury Brands Decide to Go Private: A Blueprint for Enhanced Control and Elevated Customer Experiences</a> </h4> <div class="c-block d-flex flex-column"><p class="FSSienaExtraLight">Recently, we have witnessed a notable trend of luxury and premium brands choosing to go private or considering such a move. Nordstrom, a US department store chain, is the latest company to announce a bid to go private. This…</p></div> </div> <!-- .content-block pt-3 --> <!--<a href="https://www.cxg.com/insight/when-luxury-brands-decide-to-go-private-a-blueprint-for-enhanced-control-and-elevated-customer-experiences/" class="btn btn-sm btn-teal btn-rarr mt-auto" data-wpel-link="internal">Read More</a>--> </div> <!-- .c-card --> </div> <!-- .swiper-slide --> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="c-card d-flex flex-column mb-4"> <div class="img-cover-block"> <img src="https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1.webp" srcset="https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1.webp 1500w, https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1-284x200.webp 284w, https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1-200x141.webp 200w, https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1-414x291.webp 414w, https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1-768x541.webp 768w, https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1-992x698.webp 992w, https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1-1400x986.webp 1400w, https://www.cxg.com/wp-content/uploads/2025/01/Christophe-Cais-1-1200x845.webp 1200w" sizes="auto, 80rem" alt="cxg" width="1500" height="1056" class="img-cover" loading="lazy" /> </div> <!-- .img-cover-block --> <div class="content-block d-flex flex-column flex-grow-1 pt-2 pb-2"> <p class="mb-0-5 txt-premiumochre FSSienaBold text-uppercase">In the Press</p> <h4 class="h3 mb-1"> <a href="https://www.cxg.com/insight/journal-du-luxe-interview-with-christophe-cais/" class="text-green FSSienaExtraLight" data-wpel-link="internal">An Interview with CXG CEO Christophe Caïs</a> </h4> <div class="c-block d-flex flex-column"><p class="FSSienaExtraLight">“When a customer experience is memorable, it multiplies the client’s desire to purchase fivefold.”– Christophe Caïs, CEO of CXG During the conference organized by CXG on October 10, 2024, at the prestigious Peninsula Hotel, Christophe Caïs, CEO of the…</p></div> </div> <!-- .content-block pt-3 --> <!--<a href="https://www.cxg.com/insight/journal-du-luxe-interview-with-christophe-cais/" class="btn btn-sm btn-teal btn-rarr mt-auto" data-wpel-link="internal">Read More</a>--> </div> <!-- .c-card --> </div> <!-- .swiper-slide --> <div class="swiper-slide d-flex aos-stagger-item" data-aos="fade-up"> <div class="c-card d-flex flex-column mb-4"> <div class="img-cover-block"> <img src="https://www.cxg.com/wp-content/uploads/2023/11/Quiet-luxury-thumbnail-2.webp" srcset="https://www.cxg.com/wp-content/uploads/2023/11/Quiet-luxury-thumbnail-2.webp 1000w, https://www.cxg.com/wp-content/uploads/2023/11/Quiet-luxury-thumbnail-2-355x200.webp 355w, https://www.cxg.com/wp-content/uploads/2023/11/Quiet-luxury-thumbnail-2-200x113.webp 200w, https://www.cxg.com/wp-content/uploads/2023/11/Quiet-luxury-thumbnail-2-414x233.webp 414w, https://www.cxg.com/wp-content/uploads/2023/11/Quiet-luxury-thumbnail-2-768x432.webp 768w, https://www.cxg.com/wp-content/uploads/2023/11/Quiet-luxury-thumbnail-2-992x558.webp 992w" sizes="auto, 80rem" alt="cxg" width="1000" height="563" class="img-cover" loading="lazy" /> </div> <!-- .img-cover-block --> <div class="content-block d-flex flex-column flex-grow-1 pt-2 pb-2"> <p class="mb-0-5 txt-premiumochre FSSienaBold text-uppercase">Snapshot Insights</p> <h4 class="h3 mb-1"> <a href="https://www.cxg.com/insight/less-is-more-quiet-luxury-has-not-lost-its-luster/" class="text-green FSSienaExtraLight" data-wpel-link="internal">Less Is More: Quiet Luxury Has Not Lost Its Luster</a> </h4> <div class="c-block d-flex flex-column"><p class="FSSienaExtraLight"> Brunello Cucinelli’s recent 9M 2023 results flew in the face of the general trend in luxury earnings season and what we have come to expect at this point, namely news of significant slowdowns in growth. While all the…</p></div> </div> <!-- .content-block pt-3 --> <!--<a href="https://www.cxg.com/insight/less-is-more-quiet-luxury-has-not-lost-its-luster/" class="btn btn-sm btn-teal btn-rarr mt-auto" data-wpel-link="internal">Read More</a>--> </div> <!-- .c-card --> </div> <!-- .swiper-slide --> <!-- Slides --> </div> <!-- .swiper-wrapper --> </div> <!-- .swiper --> <div class="swiper-nav-block"> <div class="swiper-button-prev me-1"></div> <div class="swiper-button-next"></div> </div> <div class="btn-cta d-flex justify-content-center"> <a href="https://www.cxg.com/insights" target="_blank" class="FSSienaSemiBold btn cta royalTea animated_btn" data-wpel-link="internal">All Insights</a> </div> </div> <!-- .container --> </section> <!-- .latest-section --> </main> <!-- #site-content --> <section class="d-none subscribe-form-section bg-green-light text-white position-relative z-10 py-5"> <div class="container"> <div class="d-flex align-items-center justify-content-center"> <h3 class="heading me-3 mb-0">Subscribe to receive latest insights</h3> <div id="mc_embed_signup"> <form action="https://cxg-hub.us4.list-manage.com/subscribe/post?u=5a9f3c3962b9c090356f34622&id=0d7a491468" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank" novalidate> <div id="mc_embed_signup_scroll" class="d-flex"> <div class="mc-field-group me-1"> <label for="mce-EMAIL" class="d-none">Email Address<span class="asterisk">*</span> </label> <input type="email" value="" name="EMAIL" class="required email" id="mce-EMAIL" placeholder="Email Address" required> </div> <div id="mce-responses" class="clear"> <div class="response" id="mce-error-response" style="display:none"></div> <div class="response" id="mce-success-response" style="display:none"></div> </div> <!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups--> <div style="position: absolute; left: -5000px;" aria-hidden="true"><input type="text" name="b_5a9f3c3962b9c090356f34622_0d7a491468" tabindex="-1" value=""></div> <div class="submit-block"><button type="submit" value="Subscribe" name="subscribe" id="mc-embedded-subscribe" class="button btn btn-teal btn-rarr">Subscribe</button> </div> </div> </form> </div> <!--End mc_embed_signup--> </div> </div> <!-- .container --> </section> <!-- .subscribe-form-section --> <footer class="site-footer py-5 pt-md-6 pb-md-6"> <div class="container position-relative footer_inner"> <div class="flex-column-reverse flex-lg-row row gx-5 align-items-center pb-md-2 pb-0"> <div class="col-lg-6"> <div class="footer-logo"> <a href="https://www.cxg.com" title="CXG" aria-label="Go to Home" aria-current="page" data-wpel-link="internal"> <span></span> <svg viewBox="0 0 143 51" fill="none" xmlns="http://www.w3.org/2000/svg"> <path class="logo-path" d="M66.2921 31.1278L49.5781 47.9961L50.8144 49.2434L67.5284 32.3752L66.2921 31.1278Z" fill="white"/> <path class="logo-path" d="M66.3442 23.6223L45.8828 44.2695L47.1189 45.5169L67.5803 24.8696L66.3442 23.6223Z" fill="white"/> <path class="logo-path" d="M88.0479 1.75728L71.3281 18.6289L72.5642 19.8763L89.284 3.00463L88.0479 1.75728Z" fill="white"/> <path class="logo-path" d="M91.7366 5.48453L71.25 26.1572L72.4861 27.4046L92.9727 6.73188L91.7366 5.48453Z" fill="white"/> <path class="logo-path" d="M76.24 27.4206L75.0039 28.668L91.7179 45.5338L92.954 44.2865L76.24 27.4206Z" fill="white"/> <path class="logo-path" d="M68.8025 27.362L67.5664 28.6094L88.0277 49.2566L89.2638 48.0093L68.8025 27.362Z" fill="white"/> <path class="logo-path" d="M47.1385 5.46749L45.9023 6.71484L62.6221 23.5865L63.8582 22.3391L47.1385 5.46749Z" fill="white"/> <path class="logo-path" d="M50.826 1.74093L49.5898 2.98828L70.0764 23.661L71.3125 22.4136L50.826 1.74093Z" fill="white"/> <path class="logo-path" d="M25.2444 49.2109C12.289 49.2109 1.74815 38.5744 1.74815 25.5012C1.74815 12.428 12.289 1.79138 25.2444 1.79138C31.5203 1.79138 37.4215 4.25743 41.8584 8.73626L43.0941 7.48932C38.3264 2.67831 31.9873 0.0273438 25.2428 0.0273438C11.3241 0.0273437 0 11.4543 0 25.5012C0 39.548 11.3241 50.975 25.2444 50.975C32.023 50.975 38.4286 48.2586 43.1541 43.4525L41.9184 42.2055C37.5205 46.6811 31.556 49.2109 25.2444 49.2109Z" fill="white"/> <path class="logo-path" d="M25.2453 7.05928C30.1428 7.05928 34.771 9.03277 38.1684 12.4627L39.4041 11.2157C35.6824 7.45856 30.6131 5.29688 25.2453 5.29688C14.2051 5.29688 5.22266 14.3609 5.22266 25.5015C5.22266 36.6421 14.2051 45.7045 25.2453 45.7045C30.6958 45.7045 35.7732 43.4659 39.456 39.7283L38.2203 38.4814C34.8586 41.8966 30.2222 43.9404 25.2453 43.9404C15.1683 43.9404 6.97081 35.6684 6.97081 25.5015C6.97081 15.3345 15.1683 7.05928 25.2453 7.05928Z" fill="white"/> <path class="logo-path" d="M117.738 7.02966C122.598 7.02966 127.256 9.00643 130.666 12.42L131.902 11.173C128.165 7.43222 123.064 5.26562 117.738 5.26562C106.667 5.26562 97.6602 14.3542 97.6602 25.5259C97.6602 36.6976 106.667 45.7861 117.738 45.7861C128.809 45.7861 137.816 36.709 137.816 25.5373V24.6439H119.577V26.4079H136.045C135.588 36.1985 127.551 44.0221 117.738 44.0221C107.63 44.0221 99.4083 35.7255 99.4083 25.5259C99.4083 15.3262 107.63 7.02966 117.738 7.02966Z" fill="white"/> <path class="logo-path" d="M142.997 26.3198L142.991 24.6409L141.243 24.6507L141.251 26.3395V26.3689C141.03 32.548 138.471 38.3163 134.044 42.6102C129.638 46.8845 123.855 49.2343 117.743 49.2343C117.698 49.2343 117.651 49.2343 117.605 49.2343C111.651 49.2 105.951 46.855 101.556 42.6315C97.1595 38.4046 94.5664 32.7754 94.2551 26.7797C93.9129 20.1899 96.1946 13.9339 100.678 9.16547C105.166 4.39373 111.226 1.76567 117.743 1.76567C123.761 1.76567 129.486 4.05663 133.864 8.21799L133.867 8.21308C134.033 8.37018 134.197 8.52891 134.359 8.69091L135.596 7.44234C133.541 5.37557 131.198 3.70808 128.657 2.47914V2.49551C125.287 0.862382 121.57 0 117.743 0C110.743 0 104.232 2.82279 99.4103 7.94962C94.5924 13.0732 92.142 19.7922 92.5085 26.8713C92.8426 33.3187 95.6286 39.3701 100.349 43.9078C105.068 48.4439 111.192 50.9624 117.594 50.9984C117.644 50.9984 117.693 50.9984 117.742 50.9984C124.306 50.9984 130.52 48.475 135.254 43.8817C140.009 39.2687 142.759 33.0716 142.996 26.4327C142.999 26.3886 142.999 26.346 142.997 26.3198Z" fill="white"/> </svg> </a> </div> </div> <!-- .col-md-6 --> <div class="col-lg-6"> <div class="btn-cta d-flex justify-content-md-end pb-3 pb-md-0"> <a href="#" target="" class="FSSienaMedium btn cta animated_btn text-teal" rel="noopener">Become an evaluator</a> </div> </div> <!-- .col-md-9 --> </div> <!-- .row --> <div class="row gx-5 align-items-center pb-1"> <div class="col-lg-6 mb-6 mb-lg-0"> <ul class="footer-social-menu"> <li><a href="https://www.facebook.com/WeAreCXG" target="_blank" title="facebook" rel="noopener nofollow noreferrer" data-wpel-link="external"><i class="i-facebook i-font-before"></i></a></li> <li><a href="https://www.instagram.com/we.are.cxg/" target="_blank" title="Instagram" rel="noopener nofollow noreferrer" data-wpel-link="external"><i class="i-instagram i-font-before"></i></a></li> <li><a href="https://www.linkedin.com/company/cxgroup/" target="_blank" title="Linkedin" rel="noopener nofollow noreferrer" data-wpel-link="external"><i class="i-linkedin i-font-before"></i></a></li> <li> <a href="#0" title="WeChat" class="wechat-link" rel="noopener"><i class="i-wechat i-font-before"></i></a> <div class="wechat-tooltip"> <img src="https://www.cxg.com/wp-content/themes/cxg/images/wechat-qr.jpg" class="img-responsive" alt="cxg"> </div> <!-- .wechat-tooltip --> </li> <li><a href="https://www.youtube.com/channel/UC6VFLh9_nOqQJkpccPOZ-qw" target="_blank" title="Youtube" rel="noopener nofollow noreferrer" data-wpel-link="external"><i class="fa fa-youtube-play"></i></a></li> </ul> <!-- .list-social-icons --> </div> <!-- .col-md-6 --> <div class="col-lg-6 mb-4 mb-lg-0"> <div class="row row-cols-md-auto multi-menu flex-md-nowrap gx-md-3 gx-lg-3 gx-xl-5 justify-content-end"> <!-- <div class="col-md pe-2 pe-md-0"> </div> <div class="col-md pe-2 pe-md-0"> <ul class="footer-menu"><li id="menu-item-88" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-88"><a href="https://www.cxg.com/insights/" data-wpel-link="internal">Insights</a></li> </ul> </div> <div class="col-md pe-2 pe-md-0"> <ul class="footer-menu"><li id="menu-item-93" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-93"><a href="https://www.cxg.com/careers/" data-wpel-link="internal">Careers</a></li> </ul> </div> <div class="col-md pe-2 pe-md-0"> <ul class="footer-menu"><li id="menu-item-98" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-98"><a href="https://www.cxg.com/about/" data-wpel-link="internal">About</a></li> </ul> </div> --> <div class="col-md pe-2 pe-md-0 footer_links_right"> <ul class="footer-menu"><li id="menu-item-20602" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-20602"><a href="https://www.cxg.com/insights/" data-wpel-link="internal">Insights</a></li> <li id="menu-item-20603" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-20603"><a href="https://www.cxg.com/careers/" data-wpel-link="internal">Careers</a></li> <li id="menu-item-20604" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-20604"><a href="https://www.cxg.com/about/" data-wpel-link="internal">About</a></li> <li id="menu-item-1815" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1815"><a href="https://www.cxg.com/contact/" data-wpel-link="internal">Contact</a></li> </ul> </div> <!-- .col --> </div> <!-- .row row-cols-auto --> </div> <!-- .col-md-6 --> </div> <!-- .row --> <div class="flex-column-reverse flex-lg-row row gx-5 align-items-center pb-2"> <div class="col-lg-6 mb-md-5 mb-1 mb-lg-0 d-flex align-items-center justify-content-end justify-content-md-start"> <p class="copyright ">Copyright © 2025. All Rights Reserved.</p> </div> <!-- .col --> <div class="col-lg-6 mb-4 mb-lg-0 pe-md-0"> <ul class="footer-sub-menu justify-content-end"><li id="menu-item-132" class="line-break menu-item menu-item-type-custom menu-item-object-custom menu-item-132"><a href="#0">Line Break</a></li> <li id="menu-item-7674" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7674"><a href="https://www.cxg.com/cookies/" data-wpel-link="internal">Cookies</a></li> <li id="menu-item-113" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-113"><a href="https://www.cxg.com/terms/" data-wpel-link="internal">Terms</a></li> <li id="menu-item-114" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-114"><a rel="privacy-policy" href="https://www.cxg.com/privacy/" data-wpel-link="internal">Privacy</a></li> </ul> </div> <!-- .col-md-6 --> </div> <!-- .row --> </div> <!-- .container --> </footer> <!-- #footer --> <!--googleoff: all--><div id="cookie-law-info-bar" data-nosnippet="true"><span><div class="cli-bar-container cli-style-v2"><div class="cli-bar-message">This website uses cookies. Essential and functional cookies are necessary for the proper functioning of the website and cannot be refused. Other cookies are used for statistical purposes (analytical cookies) and these cookies are only placed if you choose to do so. Read all about them in our <a href="https://www.cxg.com/cookies/" data-wpel-link="internal">Cookie policy</a>. </div><div class="cli-bar-btn_container"><a role='button' class="medium cli-plugin-button cli-plugin-main-button cli_settings_button" style="margin:0px 5px 0px 0px">Cookie Settings</a><a id="wt-cli-accept-all-btn" role='button' data-cli_action="accept_all" class="wt-cli-element large cli-plugin-button wt-cli-accept-all-btn cookie_action_close_header cli_action_button">Accept All</a></div></div></span></div><div id="cookie-law-info-again" data-nosnippet="true"><span id="cookie_hdr_showagain">Manage consent</span></div><div class="cli-modal" data-nosnippet="true" id="cliSettingsPopup" tabindex="-1" role="dialog" aria-labelledby="cliSettingsPopup" aria-hidden="true"> <div class="cli-modal-dialog" role="document"> <div class="cli-modal-content cli-bar-popup"> <button type="button" class="cli-modal-close" id="cliModalClose"> <svg class="" viewBox="0 0 24 24"><path d="M19 6.41l-1.41-1.41-5.59 5.59-5.59-5.59-1.41 1.41 5.59 5.59-5.59 5.59 1.41 1.41 5.59-5.59 5.59 5.59 1.41-1.41-5.59-5.59z"></path><path d="M0 0h24v24h-24z" fill="none"></path></svg> <span class="wt-cli-sr-only">Close</span> </button> <div class="cli-modal-body"> <div class="cli-container-fluid cli-tab-container"> <div class="cli-row"> <div class="cli-col-12 cli-align-items-stretch cli-px-0"> <div class="cli-privacy-overview"> <h4>Privacy Overview</h4> <div class="cli-privacy-content"> <div class="cli-privacy-content-text">This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.</div> </div> <a class="cli-privacy-readmore" aria-label="Show more" role="button" data-readmore-text="Show more" data-readless-text="Show less"></a> </div> </div> <div class="cli-col-12 cli-align-items-stretch cli-px-0 cli-tab-section-container"> <div class="cli-tab-section"> <div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="necessary" data-toggle="cli-toggle-tab"> Necessary </a> <div class="wt-cli-necessary-checkbox"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-necessary" data-id="checkbox-necessary" checked="checked" /> <label class="form-check-label" for="wt-cli-checkbox-necessary">Necessary</label> </div> <span class="cli-necessary-caption">Always Enabled</span> </div> <div class="cli-tab-content"> <div class="cli-tab-pane cli-fade" data-id="necessary"> <div class="wt-cli-cookie-description"> Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously. <table class="cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th class="cookielawinfo-column-1">Cookie</th><th class="cookielawinfo-column-3">Duration</th><th class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-analytics</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-functional</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-necessary</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-others</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">cookielawinfo-checkbox-performance</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">viewed_cookie_policy</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.</td></tr></tbody></table> </div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="functional" data-toggle="cli-toggle-tab"> Functional </a> <div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-functional" class="cli-user-preference-checkbox" data-id="checkbox-functional" /> <label for="wt-cli-checkbox-functional" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Functional</span></label> </div> </div> <div class="cli-tab-content"> <div class="cli-tab-pane cli-fade" data-id="functional"> <div class="wt-cli-cookie-description"> Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. </div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="performance" data-toggle="cli-toggle-tab"> Performance </a> <div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-performance" class="cli-user-preference-checkbox" data-id="checkbox-performance" /> <label for="wt-cli-checkbox-performance" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Performance</span></label> </div> </div> <div class="cli-tab-content"> <div class="cli-tab-pane cli-fade" data-id="performance"> <div class="wt-cli-cookie-description"> Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. </div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="analytics" data-toggle="cli-toggle-tab"> Analytics </a> <div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-analytics" class="cli-user-preference-checkbox" data-id="checkbox-analytics" /> <label for="wt-cli-checkbox-analytics" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Analytics</span></label> </div> </div> <div class="cli-tab-content"> <div class="cli-tab-pane cli-fade" data-id="analytics"> <div class="wt-cli-cookie-description"> Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. </div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="advertisement" data-toggle="cli-toggle-tab"> Advertisement </a> <div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-advertisement" class="cli-user-preference-checkbox" data-id="checkbox-advertisement" /> <label for="wt-cli-checkbox-advertisement" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Advertisement</span></label> </div> </div> <div class="cli-tab-content"> <div class="cli-tab-pane cli-fade" data-id="advertisement"> <div class="wt-cli-cookie-description"> Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads. </div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a role="button" tabindex="0" class="cli-nav-link cli-settings-mobile" data-target="others" data-toggle="cli-toggle-tab"> Others </a> <div class="cli-switch"> <input type="checkbox" id="wt-cli-checkbox-others" class="cli-user-preference-checkbox" data-id="checkbox-others" /> <label for="wt-cli-checkbox-others" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">Others</span></label> </div> </div> <div class="cli-tab-content"> <div class="cli-tab-pane cli-fade" data-id="others"> <div class="wt-cli-cookie-description"> Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. </div> </div> </div> </div> </div> </div> </div> </div> <div class="cli-modal-footer"> <div class="wt-cli-element cli-container-fluid cli-tab-container"> <div class="cli-row"> <div class="cli-col-12 cli-align-items-stretch cli-px-0"> <div class="cli-tab-footer wt-cli-privacy-overview-actions"> <a id="wt-cli-privacy-save-btn" role="button" tabindex="0" data-cli-action="accept" class="wt-cli-privacy-btn cli_setting_save_button wt-cli-privacy-accept-btn cli-btn">SAVE & ACCEPT</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="cli-modal-backdrop cli-fade cli-settings-overlay"></div> <div class="cli-modal-backdrop cli-fade cli-popupbar-overlay"></div> <!--googleon: all--><div class="wppopups-whole" style="display: none"><div class="spu-bg " id="spu-bg-3598"></div><div class="spu-box spu-animation-fade spu-position-centered" id="spu-3598" data-id="3598" data-parent="0" data-settings="{"position":{"position":"centered"},"animation":{"animation":"fade"},"colors":{"show_overlay":"yes-color","overlay_color":"rgba(0, 0, 0, 0.6)","overlay_blur":"2","bg_color":"rgb(208, 207, 205)","bg_img":"","bg_img_repeat":"no-repeat","bg_img_size":"auto"},"close":{"close_color":"rgb(0, 0, 0)","close_hover_color":"#000","close_shadow_color":"#000","close_size":"40","close_position":"top_right"},"popup_box":{"width":"50%","padding":"60","radius":"0","auto_height":"yes","height":"350px"},"border":{"border_type":"none","border_color":"#000","border_width":"3","border_radius":"0","border_margin":"0"},"shadow":{"shadow_color":"#ccc","shadow_type":"outset","shadow_x_offset":"0","shadow_y_offset":"0","shadow_blur":"0","shadow_spread":"0"},"css":{"custom_css":""},"id":"3598","field_id":"1","rules":{"group_0":{"rule_0":{"rule":"query_string","operator":"==","value":"?wearecxg"}}},"global_rules":{"group_0":{"rule_0":{"rule":"page_type","operator":"==","value":"all_pages"}}},"settings":{"popup_title":"CN CXG","popup_desc":"","test_mode":"0","powered_link":"0","popup_class":"","popup_hidden_class":"","close_on_conversion":"1","conversion_cookie_name":"spu_conversion_3598","conversion_cookie_duration":"0","conversion_cookie_type":"d","closing_cookie_name":"spu_closing_3598","closing_cookie_duration":"0","closing_cookie_type":"d"},"triggers":{"trigger_0":{"trigger":"seconds","value":"1"}}}" data-need_ajax="1"><div class="spu-container "><div class="spu-content"><div class="cnpop_popup"> <div class="cnpop_heading">抱歉!</div> <p style="text-align: center;margin-bottom: 50px">我们的中文网站目前遇到了一些技术问题,我们将尽快恢复正常。在此期间,您可以使用英文版本。给您带来的不便,敬请谅解。</p> <p><a href="https://www.cxg.com/" target="" class="cn_popbtn btn btn-rarr mx-auto btn-outline-dark" rel="noopener" data-wpel-link="internal">继续</a></div> </div><a href="#" class="spu-close spu-close-popup spu-close-top_right">×</a><span class="spu-timer"></span></div></div><!--spu-box--></div><link rel='stylesheet' id='ivory-ajax-search-styles-css' href='https://www.cxg.com/wp-content/plugins/add-search-to-menu/public/css/ivory-ajax-search.min.css?ver=5.5.7' type='text/css' media='all' /> <link rel='stylesheet' id='cookie-law-info-table-css' href='https://www.cxg.com/wp-content/plugins/cookie-law-info/legacy/public/css/cookie-law-info-table.css?ver=3.2.6' type='text/css' media='all' /> <script type="text/javascript" src="https://www.cxg.com/wp-content/plugins/mailchimp-wp/assets/pagecount.min.js?ver=2.5.6" id="fca_eoi_pagecount_js-js"></script> <script type="text/javascript" src="https://www.cxg.com/wp-includes/js/dist/hooks.min.js?ver=4d63a3d491d11ffd8ac6" id="wp-hooks-js"></script> <script type="text/javascript" id="wppopups-js-extra"> /* <![CDATA[ */ var wppopups_vars = {"is_admin":"","ajax_url":"https:\/\/www.cxg.com\/wp-admin\/admin-ajax.php?lang=en","pid":"5","is_front_page":"1","is_blog_page":"","is_category":"","site_url":"https:\/\/www.cxg.com","is_archive":"","is_search":"","is_singular":"1","is_preview":"","facebook":"","twitter":"","val_required":"This field is required.","val_url":"Please enter a valid URL.","val_email":"Please enter a valid email address.","val_number":"Please enter a valid number.","val_checklimit":"You have exceeded the number of allowed selections: {#}.","val_limit_characters":"{count} of {limit} max characters.","val_limit_words":"{count} of {limit} max words.","disable_form_reopen":"__return_false"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.cxg.com/wp-content/plugins/wp-popups-lite/src/assets/js/wppopups.js?ver=2.2.0.2" id="wppopups-js"></script> <script type="text/javascript" id="plugins-js-extra"> /* <![CDATA[ */ var localize_var = {"adminUrl":"https:\/\/www.cxg.com\/wp-admin\/admin-ajax.php"}; /* ]]> */ </script> <script src="https://www.cxg.com/wp-content/themes/cxg/js/plugins.js?v21739801915&ver=6.7.2" defer="defer" type="text/javascript"></script> <script type="text/javascript" src="https://www.cxg.com/wp-content/themes/cxg/js/plugins-new.js?v21742309861&ver=6.7.2" id="plugins-new-js"></script> <script src="https://www.cxg.com/wp-content/themes/cxg/js/vendor/match-height.js?ver=1739802042" defer="defer" type="text/javascript"></script> <script type="text/javascript" src="https://www.cxg.com/wp-includes/js/hoverIntent.min.js?ver=1.10.2" id="hoverIntent-js"></script> <script type="text/javascript" src="https://www.cxg.com/wp-content/plugins/megamenu/js/maxmegamenu.js?ver=3.4.1" id="megamenu-js"></script> <script type="text/javascript" id="ivory-search-scripts-js-extra"> /* <![CDATA[ */ var IvorySearchVars = {"is_analytics_enabled":"1"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.cxg.com/wp-content/plugins/add-search-to-menu/public/js/ivory-search.min.js?ver=5.5.7" id="ivory-search-scripts-js"></script> <script type="text/javascript" id="ivory-ajax-search-scripts-js-extra"> /* <![CDATA[ */ var IvoryAjaxVars = {"ajaxurl":"https:\/\/www.cxg.com\/wp-admin\/admin-ajax.php","ajax_nonce":"dca91cdafd"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.cxg.com/wp-content/plugins/add-search-to-menu/public/js/ivory-ajax-search.min.js?ver=5.5.7" id="ivory-ajax-search-scripts-js"></script> <script type="text/javascript" src="https://www.cxg.com/wp-content/plugins/add-search-to-menu/public/js/is-highlight.min.js?ver=5.5.7" id="is-highlight-js"></script> <script type="text/javascript" id="slb_context">/* <![CDATA[ */if ( !!window.jQuery ) {(function($){$(document).ready(function(){if ( !!window.SLB ) { {$.extend(SLB, {"context":["public","user_guest"]});} }})})(jQuery);}/* ]]> */</script> <!-- BODY TRACKING CODE STARTS HERE --> <!-- Linked Tag --> <script type="text/javascript"> _linkedin_partner_id = "2552370"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script><script type="text/javascript"> (function(l) { if (!l){window.lintrk = function(a,b){window.lintrk.q.push([a,b])}; window.lintrk.q=[]} var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript";b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s);})(window.lintrk); </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=2552370&fmt=gif" /> </noscript> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-W89WWN6" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> </body> </html>